Customer Service

AMITYA ANAYA

**************@*****.*** 773-***-**** Chicago, IL 60617

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and

providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Always in the mode to get my duties done and at a reasonable time. Makes sure the customer is always happy and

satisfied!

Skills

* Drawer balancing * Order Taking

* Product Recommendations * Cleaning and sanitizing

* Cash Handling * Order Packaging

* Customer Service

Experience

Dairy Queen Grill & Chill Indianapolis, * Kept records of purchases; maintained orderly appearance of

Indiana checkout area; restocked supplies as needed.

Cashier ¢ Followed company security procedures for handling large sums

04/2023 - 02/2024 of money.

* Maintained cleanliness of checkout area including countertops,

registers, windowsills and floors.

* Conducted price checks for special orders or discounts as

requested by customers.

¢ Operated cash register efficiently and accurately, processed

payments by cash, check, credit card, gift card or automatic debit.

* Greeted customers and answered any questions they had about

the store's products and services.

* Processed returns and exchanges of merchandise in accordance

with store policies.

¢ Resolved customer complaints professionally in accordance with

company policy.

¢ Issued receipts, refunds, credits or change due to customers.

* Discounted purchases by scanning and redeeming coupons.

¢ Welcomed customers, offering assistance to help find store items.

¢ Maintained clean and orderly checkout areas by sanitizing

register belts, emptying trash cans and organizing candy racks.

Education and Training

Innovations High School Chicago, IL

High School Diploma

Expected in 05/2025

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