Customer Service Data Entry

Caridad Garcia

*** ******* **** **.

Ocoee, Florida 34761

407-***-****

**************@*********.***

Objective

To obtain employment with a company that I can utilize my years of experience and excel into a higher position within the company. Summary of Qualifications

• Performed varying managerial roles, while supervising teams in excess of over 20 20 employees

• 19 years of experience in Sales and Customer Service

• Fluent in both Spanish and English

• Honored and Certified throughout employment history for Customer Service Skills

• Proficiency and documentation and data entry

Education

Boston University

• Bachelors of Science: Psychology

o Gerontology Studies, Human Development, Child and Adult Behavior CETA Secretarial School

• Business Administration and Bookkeeping

Westside Technical College

• Certified/Licensed Facial esthetician (260 hours) Experience

January 1995 – Present CFI Investments – Westgate Resorts Inc. Orlando, FL Manager/Team Supervisor

• Customer Service, employee development and working to increase profitability for department

• Correlating daily and weekly sales projections alongside management team

• Provide customer service to clients seeking my companies needs Sept 1993 – Jan 1995 Burdlines Department Store Orlando, FL Manager/Shift Supervisor/Beauty Advisor

• Introduce new products to clients

• Offer new sales promotion, while providing superior customer service Jun 1993 - Aug 1993 Greater Lynn Senior Services Boston. MA Case Manager / Social Worker

• Qualify Guests for state funded home care

• Process paperwork and file based on company standard Jan 1990 – May 1993 Central Boston Eldercare Services Boston, MA Manager / Social Worker

References

Available upon request

Contact this candidate