Customer Service Security Officer

Patricia Valenti

** ********* ******, ****** ******, NY 10302

347-***-**** *********@***.***

EXPERIENCE:

NYC Parks, New York, NY July 2018 – January 2019 & December 2021 – Present

Seasonal Park Enforcement Patrol Officer

Provide customer service for all park patrons and guests

Set up and break down small and large scale events

Conduct rounds of facilities documenting incidents and accidents

Maintain all logs and reports

Monitor all entrances and exits; check IDs of all visitors, vendors and guests

Work with outside agencies including police, fire and rescue

Seasonal Maintenance

Stock and restock restrooms and park houses with supplies; conduct inventories

Sanitize and clean restrooms and park houses from top to bottom; mix chemical cleaners

Clean and maintain interior and exterior of parks and playgrounds

Utilize hand and power tools to beautify parks; rake and remove all leaves from parks

Bag and remove all trash and debris from facilities

Narrow Security, Staten Island, NY February 2021 – May 2021

Christopher Reasons Rehabilitation Center, Staten Island, NY October 2020 – January 2021

Sotitle Security, Staten Island, NY October 2018 – January 2019

Licensed Security Officer

Provided customer service contract security for residential and commercial facilities

Conducted extensive rounds of facilities documenting incidents and accidents

Acted as Fire Guard for properties; watched and monitored all fire alarms

Monitored front gate and exit operations; Monitored CCTVs

Ensured all documents and logs were in order

Spring Studios, New York, NY April 2017 - September 2017

AHRC, Staten Island, NY January 2016 – April 2017

Maintenance

Provided extensive cleaning and maintenance for museums, offices and corporate buildings through ABM Cleaners

Buffed, waxed and stripped floors using heavy machinery and chemical cleaners

Removed all trash from facilities and prepared debris for pick-up

Picked up and bagged all trash from walkways, parking lots and common areas

Conducted landscaping assignments including mowing, trimming, raking, watering and planting

Sanitized, cleaned and stocked restrooms, common areas and custodial areas

Belifore Meats, Staten Island, NY February 2019 – April 2019

Stop and Shop, Staten Island, NY February 2011 – February 2016

Deli Clerk

Provided excellent customer service going above and beyond for all customers

Set up and broke down displays for hot, cold and bakery foods

Prepared and served hot and cold foods

Sliced deli meats and cheeses following all safety procedures

Conducted inventories; stocked and restock shelves, racks and bins

Cleaned, sanitized and maintain all work stations

LICENSES & CERTIFICATIONS:

Janitorial License

New York State Security License / 8 Hour & 16 Hour OJT Security Certificates

Loss Prevention Certificate

Fire Guard: F-01 License

TWIC License

New York State Driver License

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