Customer Service Representative
Resume:
JATORIA
BERNADES-NORTH
Miami, Fl
***************@*****.***
PROFESSIONAL SUMMARY
Group Leader at YMCA of Honolulu and Customer Service Representative at AAFES, demonstrating a robust commitment to enhancing customer and student experiences through detailed process improvements and innovative engagement strategies. Skilled in leadership, communication, and team collaboration, adept at fostering environments that encourage learning and efficient customer service. Possesses over 4 years of experience, equipped with a strong skill set in organization, decision-making, and time management, aiming to leverage these abilities in a dynamic new role.
EMPLOYMENT HISTORY
YMCA of Honolulu Mililani, HI
2019-2020
Ensured a safe and healthy environment, prioritizing student welfare at YMCA
Introduced engaging activities, promoting student interaction and learning
Communicated effectively with teachers and parents, enriching student learning
Army & Air Force Exchange Service Schofield Army Base, HI
2019-2019
Streamlined item restocking processes, boosting operational efficiency
Contributed to team efforts, ensuring high-quality customer interactions
Enhanced checkout efficiency through precise transaction management
Ross Dress for Less Aiea, HI
2016-2017
Proficient in customer service
Adept at maintaining store cleanliness
Skilled in security surveillance
EDUCATION
A.S Medical Billing and Coding Ultimate Medical Academy
2024-PRESENT
Currently with a 4.0 GPA
SKILLS
Basic computer skills
Motivating others
Guidance
Time management
Fast learner
Team player
Communication
Organization
Microsoft office
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