Service Manager Customer
Resume:
*** * & L Lane Phone 269-***-****
Mendon, Mi ****2 E-mail
*****************@***.***
Stephen L. Westra
Objective
Utilize knowledge and experience to be a team member of a growing corporation.
Qualifications
Certifications
Parts and Service Manager for 34 years
Supervised entire Parts and Service Department
Managed two Service Departments/main store and outlet store
Provided customer service and satisfaction
Scheduling and production for customer service
Inventory control
Responsible for department profitability and stability
Ensured updated training for all service personnel and self
Master Certified Volkswagon Service Manager
Master Certified Audi Service Manager
Certified Ford Service Manager
Certified Chevrolet Service Manager
Certified Kia Service Manager
MIOSHA Certified
Education
Professional
Experience
1980- 1982 Kalamazoo Valley Community College
1978 Kalamazoo Christian High School Diploma
May 2019 – October 2022 Seelye Kia of Battle Creek
791 W Dickman Road
Battle Creek, Mi 49037
April 2015- February 2019 Maple Hill Auto Group
5622 West Main Street
Kalamazoo, MI 49009
September 2013 – March 2015 JDByrider
3227 South Westnedge
Kalamazoo, MI 490008
2007- July 2013 Kool Chevrolet Buick GMC
810 West Chicago Road
Sturgis, MI 49091
2006-2007 Gateway Ford
1820 S. Centreville Road
Sturgis, MI 49091
1997-January 2006 Krum Hallam Chevrolet
343 East Prairie Street
Vicksburg, MI 49097
269 - 649-1000
1997-1998 Roy’s Motor Sales
1201 W. Michigan Avenue
Three Rivers, MI 49093
269- 279-5293
1990-1996 Morton Chevrolet
Decatur, MI 49045
Ron Morton (Dealer)
AWARDS
REFERENCES
Mark of Excellence Award 2011
Service Excellence Awards 1994 and 1996
Business
David Rice
David Rice Auto Sales
**************@*****.***
Brian Nelson
Great Lakes Chemical
Cell 269-***-****
William DeYoung
Kalamazoo County Road Commission
General Supervisor
380 Kilgore road
Kalamazoo, MI 49001
********@********************.***
Personal
Tim Kellogg
410 West Street
Bloomingdale, MI 49026-3223
Terry Young
7033 W. YZ Avenue
Schoolcraft, MI 49087
Cell 269-***-****
Contact this candidate