Pharmacy Technician Customer Service
Resume:
Lauren Lyons
*************@*****.***
Reliable worker who is able to use all of my past and current experiences to better my employer, and business needs with my skills and determination. I am a quick learner, who is able to adapt to new things and processes. Authorized to work with any employer in the US Work Experience
CVS Pharmacy
Certified Pharmacy Technician
May 2022 - Present
• Prepare new prescriptions for patients, and input refill request in system
• Dispense medications accordingly per the prescription, or provider’s orders
• Pack and Label prescribed medications for customer pick-up
• Process and input customers insurance information into the system
• Send medication request to insurance companies for approval
• Stock and rotate shelf and refrigerated medications, as needed
• Send refill request to doctors offices / patients provider when applicable
• Ring up customers medications and misc items at pick-up counter
• Answer calls and handle each call accordingly, based on customers request / needs Cashier
Lowe’s Home Improvement - Sumter, SC
June 2019 to April 2022
• Answering customer service calls
• Checked out and bagged customers purchases
• Stocking drink machines
• Deliver returned items to customer service
• Made sure customers were happy before leaving the store
• Cleaned and Sanitized tables and section after each customer Education
Pharmacy Technician License - SC Board of Pharmacy - Department of Labor, Licensing and Regulation - 2022
High school Diploma - Crestwood High School - 2019 Skills
• Production (2 years)
• Computer Skills
• Strong work ethics
• Quick learner
• Team player
• Highly motivated
• Ability to prioritize, and successfully complete any task assigned Assessments
Customer Focus & Orientation — Highly Proficient
January 2023
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Highly Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
References Available Upon Request
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