Customer Service Human Resources
Resume:
Sandwanna Washington
Daytona Beach, FL *****
*************@*****.***
Setting
Authorized to work in the US for any employer
Work Experience
Staffing Coordinator
Healthcare Solutions Services - Ormond Beach, FL
October 2021 to Present
• Identify company employee requirements and create a staffing strategy.
• Assist the HR department with hiring, training and onboarding new employees.
• Prepare work schedules and enforce compliance with company and industry labor requirements.
• Create daily staffing reports, monitor employee performance and submit weekly reports to management.
• Determine staffing shortfalls and report job vacancies and scheduling problems to human resources.
• Confirm staff details and working hours to ensure accurate employee compensation.
• Filing documents
CNA - Certified Nursing Assistant
Health care solution services LLC - Ormond Beach, FL June 2021 to Present
• Worked in a Assistant living
• Took care of approximately 1 elderly patients daily
• Provided caring, intimate, hands-on healthcare for residents
• Delivered residents' medication
• Handled minor wound care
• Assisted with feeding residents 3 meals per day
• Assisted with bathing residents
• Helped residents with daily living needs
• Worked with mechanical lifts, as needed
• Scheduled resident activities
• Communicated resident's condition to the nurse in charge
• Cleaned rooms and Kitchen
• Made beds
Door Dasher
DoorDash - Daytona Beach, FL
January 2020 to Present
Teacher’s Assistant
Mid Florida Community Services, Inc - Daytona Beach, FL March 2020 to August 2021
• Assist teacher
• Actively supervise children
Customer Service Representative
DME Automotive - Daytona Beach, FL
July 2019 to January 2020
outbound appointment setter
Customer Service Representative
TTEC - Daytona Beach, FL
October 2017 to August 2018
place prescription medication order and send out.
Cashier
Burlington Stores - Daytona Beach, FL
May 2016 to November 2017
Pollo Tropical, Daytona Beach, Fl
Cashier
Education
Associate in Health and human services
Ultimate Medical Academy online - Daytona Beach, FL June 2019 to May 2021
High School Diploma
Spruce Creek High School - Port Orange, FL
Skills
• Customer Service (5 years)
• Food Service (3 years)
• Fast Food (Less than 1 year)
• Retail (1 year)
• Team Member (4 years)
• Customer Care (6 years)
• Call Center (2 years)
• CSR (2 years)
• Customer Support (5 years)
• Microsoft Office (10+ years)
• Library Services (2 years)
• Cleaning Experience (4 years)
• Childcare (4 years)
• Teaching (1 year)
• English
• Clerical Experience
• Event Planning
• Computer Operation (7 years)
• Microsoft Powerpoint
• Microsoft Excel
• Microsoft Outlook
• Personal Assistant Experience
• Writing Skills
• Communication Skills
• Front Desk
• Research
• Organizational Skills
• Human Resources (1 year)
• Administrative Experience
• Medical Terminology (2 years)
• Computer literacy
• Cash handling (2 years)
• Microsoft Word
• Typing
• Office Management (2 years)
• Phone Etiquette (6 years)
• Phlebotomy (Less than 1 year)
• Laboratory Experience
• Certified nursing assistant (1 year)
• Patient Care
• Vital Signs
• Medical Records (2 years)
• Assisted living
• Home Care (1 year)
• Community outreach (1 year)
• Human services (2 years)
• Employee Orientation (1 year)
• Filing (3 years)
• Windows
• Project management
• Recruiting
• Basic math
• Public speaking
• Documentation review
• QuickBooks
• Talent acquisition
• HR sourcing
• Internal recruiting
• External recruiting
• Interviewing
Languages
• English - Expert
Certifications and Licenses
CPR
June 2022 to June 2024
Phlebotomy
Health and human services
May 2021 to Present
Associates of science in health and human services Certified Phlebotomy Technician
First Aid Certification
CNA
State Tested Nursing Assistant
BLS Certification
Assessments
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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