Frank Lerner
Dispatcher
Montgomery, OH
***********@*****.***
To contribute to the success of an organization by providing excellence and professionalism in an constant effort to improve myself and assist others Authorized to work in the US for any employer
Work Experience
Fraud Prevention Specialist
Macy's Credit and Customer - Mason, OH
October 2015 to Present
Perform duties as a supervisor for fraud prevention. Verifying customers and purchases again fraud. Communications Dispatcher
Kings Island - Cincinnati, OH
April 2013 to Present
Provide emergency and non-emergency communication and information for all department within for a major amusment park.
Dispatcher
Comair Airlines Inc - Cincinnati, OH
October 1999 to October 2012
Prepare flight plans and file them with Air Traffic Control
• Obtain weather information for flight's route and destination.
• Prepare fuel and passenger loads for flight.
• Follow and assist flights to their completion.
Service Coordinator/Dispatcher
Priority Dispatch Inc - Cincinnati, OH
December 1994 to September 1999
Supervise drivers as well as establish and assign routes.
• Maintain contact with customers in regard to their inventory as well as mediating problems with customers and drivers.
• Oversee the warehousing, receiving and delivering of electronic equipment parts to field locations.
• Prepare documentation for billing purposes
• Perform the duties of a delivery driver by covering any schedule driver's route when they are absent. Firefighter
City of Montgomery Fire Division - Montgomery, OH
September 1993 to December 1994
Performed the duties of a firefighter such as training, record keeping, payroll, etc
• Maintained and repaired equipment and station as needed and was in charge of maintaining and keeping records on fire hydrant system.
• In charge of crew in Officer's absence.
Firefighter/Lieutenant
Sycamore Fire & EMS - Cincinnati, OH
May 1984 to September 1993
Performed the duties of a firefighter and that of a lieutenant, such as training, record keeping, payroll, etc.
• Maintained equipment and station and made repairs as needed. Education
Associate in Security Administration
Cincinnati State Technical and Community College - Cincinnati, OH 1999
Associate in Security Administration
Cincinnati Technical College
1974
Associate
Skills
• Call Center
• Dispatch
• Customer Service
• Dispatching
• Logistics
• Loss Prevention
• CCTV
• Computer Skills
• Delivery Driver Experience
• Driving
• Time management
Additional Information
Computer Skills
Proficient in Word, Word Perfect, Lotus and Excel