Software Tester Quality Assurance

Phaustine Mulongo

phausy • 300**-***** nairobi, NAIROBI, nairobi • 079******* • **************@*****.*** • linkedin.com/in/phaustine-mulongo

Quality Assurance/Software tester

Phaustine Mulongo - Software Tester & Test Automation Specialist About Me

I am an experienced software tester with 1.5 years of experience in manual and automated testing. I have expertise in API testing, test planning, mobile/web testing, and test automation. I am passionate about delivering high-quality software solutions and ensuring the success of every project I work on.

Skills

Certifications

Work Experience

Software Tester APA Insurance

(Oct 2023 – Present)

Test Planning & Execution: Expertise in designing comprehensive test plans and executing test cases to ensure all aspects of a software product are functional and meet requirements.

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Mobile/Web Application Testing: Extensive experience in testing mobile and web applications across various platforms and devices.

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API Testing: Proficient in testing APIs using Postman, ensuring seamless communication between different software components.

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Test Automation: Automated regression and functional tests using Selenium and Appium to streamline the testing process and improve efficiency.

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• SQL: Hands-on experience in database testing and validation using SQL queries. Incident Management: Experience in handling, tracking, and resolving incidents efficiently using ITIL practices.

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• Software Testing Certification

• Selenium Automation Certification

• SQL Certification

• Appium Automation Certification

• ITIL Certification

Conducted manual and automated testing of the company’s web and mobile applications, increasing the overall software quality.

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Developed detailed test plans and designed test cases for new features and enhancements.

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• Performed API testing using Postman to validate data exchange between services. Automated critical test cases using Selenium and Appium, which reduced testing time by 40%.

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Projects

Tools & Technologies

WORK EXPERIENCE

APA INSURANCE • NAIROBI • 10/2023 - Present

INSURANCE COMPANY

Quality Assurance/Software tester • Full-time

EDUCATION

COOPERATIVE MANAGEMENT in BUSINESS

THE COOPERATIVE UNIVERSITY OF KENYA • NAIROBI • 10/2021 - 09/2023 Awaiting graduation in December 2024

CERTIFICATIONS

ITIL • 07/2024 - 09/2024

Simplilearn

Software Testing • 07/2024 - 09/2024

University Of Leeds

Selenium•05/2024 - 07/2024

Simplilearn

SKILLS

API Testing, Incident Management:, Mobile/Web Application Testing, SQL, Test Automation, Collaborated with the development team to resolve defects and improve user experience.

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• Managed incidents and resolved issues efficiently using ITIL guidelines. 1. API Integration Testing for Insurance Platform

• Used Postman to test API calls for integrating third-party services.

• Designed automated test scripts to validate API responses and performance. 1. Mobile App Testing for Insurance Claim System

Conducted both manual and automated testing for the mobile app on Android and iOS platforms.

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• Automated regression tests using Appium, reducing manual testing efforts by 30%. 1. Web Application Testing for Insurance Portal

• Designed and executed test cases for a web-based insurance portal.

• Performed cross-browser testing and automated the process with Selenium.

• Selenium, Appium, Postman, SQL, Jira, Jenkins, Git, ITIL Test Planning & Execution

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