Customer Service Technical Support

ANGELO V.

EXPERIENCE

EXPERTISE

Highly motivated and experienced professional with a

strong background in Customer Service and Technical Support roles, seeking a challenging position where I can utilized my extensive skills and knowledge. Committed to delivering exceptional results, I aim to contribute to the success of the company by providing excellent service, maintaining a positive attitude, and continuously learning and growing within the role.

About Me

*************@*****.***

+63-912-***-****

Apple Support Concentrix

Specialize Tech Support for Apple Products

3 Bros. Meat Co.

North Caloocan Philippines

An off shore banking support that handles credit and debit card for fraud at Suntrust Bank.

Handles inbound and outbound calls for TELSTRA.

Test landline phone to find and rectify phone service. Caloocan City

Meat processing slaughtering, cutting, packaging, delivering to market and selling to customers.

TECHNICAL SUPPORT/CUSTOMER SERVICE

Verbal/ Written Skills

Listening Skills

Fast Learner

Adaptability

Critical Thinking

Creativity

Fraud Specialist

TASK US - Money Lion

Meycauayan Philippines

Tracks illegal transactions on financial accounts. Reports suspicious account movements and transactions. Customer Service Representative

VXI - Paypal

Quezon City Philippines

Respond to customer inquiries by phone and email

Research customer inquiries using the appropriate tools. Fraud Specialist / Technical Support

CONVERGYS - Suntrust/ Telstra

Quezon City Philippines

PRINCIPIO

SOFTWARE SKILLS

MS Office

CRM

Canva

Skype

Google Apps

Customer Service Representative

TELEPERFORMANCE - Telstra

Quezon City Philippines

Inbound and outbound calls for landline concern from TELSTRA consumer. Log complaints and other inquiries. Customer Service Representative

STARTEK - T - mobile

Makati Philippines

Serves customers by providing product and service

information, troubleshoots and resolve cellphone concerns for prepaid accounts.

EDUCATION

DE OCAMPO MEMORIAL COLLEGE

STA.MESA MANILA

Bachelor of Science in Medical Biology

1996-1999

Tax Preparer

JERSEY TAX FINANCIAL SERVICES

Jersey City, New Jersey

Leads a team of four Tax Preparer.

Prepare maintains and expedite ITR.

Animal Technician

Huntingdon Life And Sciences

East Milestone, New Jersey

Facilitates Animal Testing

Collects Data

Laboratory Technician

Laboratory Corp. of America

Raritan New Jersey

Accessioning and Labelling Patient samples.

Stain and coverslip smears.

Operates Cyto Tech and Cyto 2000 machine

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