Sales Manager Customer Service

Sasha Aliaeva

Sales Manager

Austin, TX ***** / Tel.: +1-737-***-**** / E-mail: ************@*****.*** / LinkedIn Sales Manager with 1,5 years of experience in both B2B and B2C sales, crafting effective sales scripts and converting leads into customers. Additionally, I have experience in the cryptocurrency industry and possess the ability to optimize workflows using AI technology. I enjoy building lasting relationships with clients and working in a dynamic and fast-paced environment where I can leverage my skills in negotiation and communication. Green card holder, authorized to work in the US.

Key Skills: CRM amoCRM Excel l Google suite l Microsoft Word l PowerPoint l Notion l Slack l Mattermost l Customer service l Insurance Sales l Cryptocurrency expertise l Cross-functional collaboration l Client Communication PROFESSIONAL EXPERIENCE

Freelance (March 2024 – Now) Belgrade, Serbia

Collaborate with clients from the psychology, coaching, and video production fields Sales Manager

● Set up lead generation processes and wrote sales scripts for cold outreach

● Optimized programs to nearly double reach on social media platforms such as Instagram and Telegram

● Increased the number of customers for my clients by 30% Skyeng (December 2022 – May 2024) Moscow, Russia

Educational company

Online English Teacher

● Built a large client base from around the world

● I am familiar with medical terminology, having studied in English at a medical university for several years

● Prepared students for successful completion of international exams, such as IELTS (6 points and higher) and Cambridge Exams (PET, FCE, CAE)

ListEx (November 2022 –February 2023) Dubai, UAE

Cryptocurrency consulting company

Sales Manager

● Developed sales scripts that increased sales by 25%

● Offered listing and market-making services to crypto company representatives through cold outreach

● Conducted market and SWOT analyses for crypto companies

● Closed deals worth over $30,000

WellConnect (September 2021 – July 2022) Moscow, Russia the first Senior health and wellness platform

Sales Manager

● Successfully acquired clients for the prestigious company Premium Choice (USA)

● Ranked in the top 5 managers with the highest sales

● Wrote sales scripts for myself and other managers, increasing sales by 30%

● Reviewed deals and improved service quality

EDUCATION

Moscow Institute of Psychoanalysis Moscow, Russia

Bachelor’s Degree in Psychology, Not finished

Pirogov Russian National Research Medical University Moscow, Russia Medical Degree, Incomplete, (2019-2021)

ADDITIONAL INFORMATION

● Languages: Russian (native), English (C1)

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