Human Services Customer Service
Resume:
Mark Chester
Lawton, OK *****
***********.**@*****.***
Work Experience
Associate
Walmart-Lawton, OK
June 2022 to February 2024
Stock, clean, help customers and maintain the Housewares Department Social Worker/ Case Worker Intern
Catholic Charities-Tulsa, OK
June 2012 to January 2013
Conducted Intake Services
Guided Clients Through Intake process and crisis assessment Completed, submitted, and verified accuracy of paperwork Provided referral for various resources within the community Coordinated and facilitated support groups, life skills education and counseling Interviewed clients to determined what services would be best for them Senior Nutrition Program Volunteer
Senior Day Center-Tulsa, OK
March 2011 to June 2011
Contacted client to deliver daily meal
Delivered meals to clients
Served meal to client on sight at Senior Day Center Monitored client at Senior day center
Education
Bachelor's in criminal justice/Human Services wit Master Advantage in Criminal Justice/Human Services
Colorado Technical University Online - Colorado Springs, CO July 2018 to Present
Associate in Human Services in Human Services
Tulsa Community College - Tulsa, OK
August 2009 to December 2013
Skills
• Case management
• Therapy
• Client relations
• Records management
• Multitasking
• Microsoft office
• Documentation
• Client services
• Problem - solving
• Management
• Counseling
• Group Therapy
• Individual / Group Counseling
• Social Work
• Crisis Intervention
• Child Protective Services
• Behavioral Health
• Mental Health Counseling
• Restaurant experience
• Behavioral Therapy
• Addiction Counseling
• Intake Experience
• Customer service
• Communication skills
• Typing
• Call center
• Customer service
• Time management
• Phone etiquette
• Guest services
• Hospitality
• Cognitive Behavioral Therapy
• Child & Family Counseling
• Behavior Management
• Curriculum Development
• Meeting Facilitation
• Applied Behavior Analysis
• Program Development
• Crisis Management
Military Service
Branch: United States Army
Service Country: United States
Rank: Sargent E-5
October 1976 to October 1989
Additional Information
SKILLS
• Counseling
• Management
• Microsoft Office
• problem - solving
• Documentation
• Case Management
• Detailed minded
• Multitasking
• Leadership
• Records Management
• Communication
• Passionate
• Client Relations
• Client Services
• Therapy
Contact this candidate