Patient Care Case Manager
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Crystal Adams
Inverness, FL 34453
Authorized to work in the US for any employer
Great qualities I possess but not limited to: leader, detail oriented, dependable, hard worker, team player/builder, quick learner, caring and would be a great asset to any workplace.
Referral Coordinator (Remote)/Patient Care
Manager/Operation Manager/Case Manager/Medical
Assistant
Internal Medicine & Pediatric Wellness Center - Crystal River, FL February 2007 to Present
Searchable
open/close oWce; set security alarm; greet/meet patients, visitors, pharmaceutical reps, and vendors; hire/supervise/train/discipline staY; perform staY meetings; manage staY work/clean/job function schedules; monitor provider/patient appointments; answer telephones; activate patient's records; schedule appointments; sort oWce mail; deliver mail to post oWce; typing/[ling/faxing/ copying/printing; verifying insurance/identi[cation; prior authorizations; referrals; re[ll medications; retrieve medical records from hospital, skilled nursing facility and specialist; phlebotomy; ekg; spirometer; hearing/vision screenings; triage and prepare patients for provider; counsel/educate patients with chronic diagnoses and conditions; review in house lab/procedure results and consult with medical doctor; call patients with outside lab/procedure results; create/review reports regarding employee's and operation's performances; order/stock medical supplies; EMR Allscripts; NCQA; Meaningful Use; Chronic Care Management; DME; Hedis Measures
Assistant Residential Manager
Key Training Center - Lecanto, FL
January 2020 to June 2021
care/assist mental disabled clients with daily living activities and help to reach personal social goals; prepare meals; clean clients living area; laundry; transport clients to work, school, appointments and social outings; prepare and give medications; retrieve and document needed vitals
Master Controller/Juvenile Correctional OAcer
Cypress Creek Juvenile Correctional Facility - Lecanto, FL January 2002 to February 2007
Coordinate and document inside/outside movement throughout the facility via watching surveillance cameras/ verifying proper identi[cation; perform parameter security checks and hourly counts of staY and juveniles in facility; Supervise/ Monitor trouble juveniles in a level 8 & 10 facility; assist juveniles with general education; provide juveniles with daily expectations of appearance, behavior etc.; collaborate with team supervisor, teacher, mental health therapist, social worker of the juvenile to discuss progression of goals, treatment etc. for the juvenile; transport juveniles to court/medical appointments/hospital and other locked down facilities; assist with physical take downs using control tactics PAR Education
Skills
Associate's degree in Nursing
Rasmussen College-Florida - Ocala, FL
May 2012 to January 2014
Associate in Arts (AA) in Liberal Arts & Sciences
College of Central Florida - Lecanto, FL
August 2009 to August 2011
Medical Coding
Transportation
Nursing
Microsoft Word
Customer service
CPT coding
Medical Records
Patient observation
EMR Systems
HEDIS
Phlebotomy
Sales
Venipuncture
Triage
Managed Care
Social Work
Business operations
Medication Administration
Utilization Management
NCQA Standards
Allscripts
Medical Terminology
Patient Care
Security
Insurance VeriScation
Documentation review
Auditing
HIPAA
HIPAA
Data collection
ICD-10
Medical Scheduling
Computer literacy
Microsoft Excel
Computer networking
Management
Administrative experience
Case Management
Program Management
Laboratory Experience
Supervising Experience
Do you want to add any of these skills?
Languages
Certi9cations and licenses
Experience Administering Injections
Leadership
Quality Assurance
Vital Signs
ICD-9
Anatomy Knowledge
Employee Orientation
Hospital Experience
Epic
English - Fluent
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February 2021 to February 2023
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