Customer Service Account Executive

STEVEN RALPH

Phoenix, AZ *****

602-***-**** - ***********@****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS

Data-driven decision-making

Client acquisition

Relationship Management

CRM proficiency

WORK HISTORY

Account Executive Team Lead

TMZ

Delivered engaging presentations to current and prospective clients, showcasing the company''s unique value proposition.

Increased overall client satisfaction by developing and implementing tailored account strategies.

Implemented new CRM software across the department, leading to improved tracking of leads and enhanced organization.

Managed a high-performing team of Account Executives while maintaining an individual book of business for personal revenue generation. 10/2020 to Current Telephone Fundraiser

American Employment Center – Phoenix, AZ

Conducted thorough research on prospective donors, tailoring pitches to resonate with their interests and values.

Assisted in training new hires, sharing valuable insights and strategies for successful telephone fundraising.

Achieved fundraising goals by effectively presenting the organization''s mission and impact during telephone conversations.

Strengthened donor relationships, addressing concerns and providing relevant information about the organization''s initiatives. 10/2017 to 11/2018 Behavioral Health Technician

Community Bridges Inc. – Phoenix, AZ

Conducted client rounds to check on residents.

Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.

Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.

Built and maintained positive staff relationships to promote teamwork and better serve clients.

EDUCATION

06/1991 Highschool Diploma

Lompoc Highschool - Lompoc, CA

Contact this candidate