Data Entry Specialist

E l i se Barber

** ****** **, ******** ** ***** • 475-***-****• *************@*****.***

Open, willing, and eager to take on new career role. Meticulous data entry specialist, and Coordinator with strong administrative, and clerical skills. Looking to apply my expertise and skill performance in assisting with fulfilling organization staffing needs and requirements. Team player with excellent communication, personal, and organizational skills, high quality of work, driven and highly self-motivated. Able to work independently. E xperience

SEPTEMBER 2023 – SEPTEMBER 2024

Client Services Specialist New Day Services New York, NY Provided point of contact for clients, via phone, email, or chat. Ensuring client needs are met efficiently and timely. Assisted with client account management, including updates and maintenance. Reviewed, updated, and revised company practices. Took a leadership role by contributing the development of strategies and mentored colleagues. Created and maintained a positive and responsive work environment. DECEMBER 2018 – AUGUST 2023

Data Entry Clerk Hyundai Motors Stamford, CT

Processed and recorded new policies and claims to manufacturer. Liaised with technicians, service personnel, and manufacturers. Monitored reports for pending claims, returns and credits. Reconciled warranty receivables, posted credits, and payments to monthly schedule. Utilized multiple software programs in processing of claims, checked source documents for accuracy, and verification when required. Maintained a minimum warranty claims acceptance rate of 95%. Received all certifications with updated trainings required through manufacturer. JUNE 2016 – NOVEMBER 2018

Lead Coordinator Spruce & Bond New York, NY

Identified and ensured all of client’s needs in a friendly and professional manner while ensuring their complete satisfaction. Efficiently communicated and educated clients on spa services. Checked clients in and out using software system. Scheduled and confirmed all appointments according to spa protocols to ensure efficiency. Maintained physical environment with all medical standards and spa practices. Upkept cleanliness, and provision of high-quality services. Participated and held general staff meetings, planned seminars/events/and/or educational trainings as scheduled.

OCTOBER 2014 – MAY 2016

Receptionist Educational Opportunity Center Yonkers, NY Supported daily office operations. Managed and maintained front desk area by answering incoming calls, scheduling appointments, and educating clients on program services provided. Greeted, screened, and verified visitors for identification credentials to maintain security of personnel environment. Oversaw office inventory by maintaining office supplies and submitting purchase orders. Provided administrative support by making copies, sending faxes, organizing files, coordinating mail, and recordkeeping. Skills

Type 90 words per minute • Proficient with software • Team player • Excellent communication skills • Time Management • Conflict management • Strong attention to detail • Data Entry • Administrative skills• Critical thinking •Interpersonal skills• Multitasking• Leadership • Adaptability •Advanced MS Office and Operational programs• Technical skills

E ducation

JUNER 2015

Associates Mass Communications Westchester Community College Valhalla, NY 3.8 GPA •

Activities

• Community service • Modeling• acting • Travel• Research

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