Quality Control Sales Representative
Resume:
A L B E R T W AYNE
B R O W N I I I
**************@*****.***
Las Vegas, NV 89130
PROFESSIONAL SUMMARY
Hands-on production leader bringing top-notch skills in team management, line monitoring, and quality control. Skillfully oversee the work of employees and correct problems to keep operations efficient. Eager to help the company improve performance by developing motivated, hardworking employees. Hardworking and reliable worker, focused on going above and beyond to support team and serve customers. Trained in cashier, Cook, Order taking, Maintenance, Leadership, Off road driving, Heavy vehicle operating, Sales representative and offering top-notch costumer service abilities. Committed and willing to learn, expand my knowledge and continue to grow my professional development.
WORK EXPERIENCE
Manager, McDonald's, Oct 2023 Current, Las Vegas, NV shared knowledge and offered guidance to employees and customers. Handled escalated complaints and issues with urgency, expert conflict-resolution and creative problem-solving and made sure they were satisfied by handling it with complementary services.
Assessed customer needs and issued complementary services to drive customer loyalty. Used interpersonal skills to confront tough issues and constructively resolve disagreements between employees.
Help to make sure operational guidelines and standard procedures were being followed, as well as making sure other employees were meeting service expectations. Steward, Fountainebleau, May 2024 Oct 2024, Las Vegas, NV Used and stored cleaning chemicals correctly to match company and health code requirements. Managed cleaning, washing, and sanitizing of dishes throughout busy shifts. Swept and mopped kitchen, removed trash, and cleaned refrigerator and freezer spaces. Restocked supplies for employee needs and typical customer levels. Maintained daily cleanliness and maintenance of dishwashing equipment for optimal performance.
Stored dishes and utensils in proper places with organized approach for easy retrieval. Car Transporter, Expert Auto Sales, Jun 2021 Jul 2023, Houston, TX The furthest miles traveled on record 2,100 Indianapolis to Los Angeles. Maintained maintenance of every car inside and outside of the parking lot making sure they all run and drove with ease.
Updated logs, delivery paperwork and required forms. Communicated with dispatch personnel to exchange route information and deliver updates. Minimized delays by monitoring and adjusting routes according to traffic and weather updates. Prevented cargo shifting by securing loads with ropes, covers, and chains. AI
SKILLS
Employee training and development Time management
Cost control and budgeting Emergency response
Multitasking Calm minded in heated moments
Fast learner Cash handling
Customer service excellence Restock products
Food handling Grilling
Frying Surface cleaning
Teamwork Problem-solving
Prepare orders Prepare drink
COMMUNITY SERVICE & VOLUNTEER WORK
Volunteer community work, Rebuilt church in 2019 Los angeles South Central. It was a great experience because it taught me more about construction, and the work that gets put into things. I also learned a lot about why team work and communication is crucial. Lastly a big thing that I took away from this experience is why work safety and following regulations is very important.
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