Customer Service Warehouse Operations

Ramone Manfred

Email: **********@*****.*** Phone: +1-876-***-****

Objective

Diligent and detail-oriented warehouse professional with a background in operations and customer service. Seeking to contribute my skills in order picking, inventory management, and warehouse safety to the Co-op distribution team.

Work Experience

Operations Supervisor

Carisol Group — July 2022 to September 2024

- Supervised warehouse operations, ensuring accurate and timely order processing.

- Led a team in receiving, storing, and dispatching goods, adhering to safety protocols.

- Managed inventory levels and coordinated logistics for the transport of goods.

Warehouse Supervisor / Driver

Carisol Group — July 2022 to September 2024

- Picked, packed, and processed orders using manual pallet jacks.

- Ensured smooth distribution of products to clients by coordinating deliveries.

- Maintained cleanliness and organization within the warehouse.

Office Assistant / Data Entry Personnel

CAJ Group of Companies* — June 2023 to September 2023

- Supported daily warehouse operations with accurate data entry of stock and order information.

- Assisted with inventory control and ensured order accuracy.

Customer Service Specialist

Readi Cash Financing Services — March 2022 to May 2021

- Provided excellent customer service, ensuring client satisfaction.

- Handled customer inquiries and provided support for financial services.

Skills

-Order Picking & Packing: Experienced with warehouse operations, including using pallet jacks and headset systems.

- Inventory Management: Skilled in tracking stock and maintaining accurate records.

- Physical Endurance: Capable of lifting up to 50 lbs repetitively and working in physically demanding environments.

- Safety Conscious: Knowledge of safety protocols and personal protective equipment (PPE) requirements.

- Collaboration: Team player, committed to building strong working relationships.

- Adaptability: Able to work in varied shifts, including evenings and weekends.

Education

High School Diploma

Tivoli Gardens High School — September 2014

Certifications and Licenses

- Driver's License

- Delivery Driver Proficient – August 2022

- Caregiver Fit Proficient – August 2022

- Work Style Reliability – July 2022

Additional Information

- Comfortable working in freezers and handling temperature-sensitive items.

- Strong verbal communication skills, experienced using a headset system.

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