Customer Service Property Manager
Resume:
ALAN COCHRANE
PO Box ***, Auburn, GA ***** C: 770-***-**** H: 470-***-****
**********@*****.***
CAREER OVERVIEW
10+ Years customer service, inside/outside sales, cashier, collections 4+ years, buyer, data entry,7+ years supervisory,
leadership and trainer skills.
ACCOMPLISHMENTS
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss
of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit
Transactions.
Assisted customers over the phone regarding store operations, product
Promotions and orders.
Product Sales
Cross-sold services at a rate of 30%, upgrading customers to different
plans and product packages.
Sales
Consistently generated additional revenue through skilled revenue through
Skilled sales.
WORK EXPERIENCE
1/22-Current Simply Self Storage Flowery Branch GA
Property Manager
Rented Space, Take payments, Clean property like the office, Climate Control Hallways, and outside,
Get auctions ready to be sold, Take merchandise inventory once a month.
11/21-12/31/21 Public Storage Flowery Branch GA
Relief Manager
Rent space, take payments and make reservations, keep office and property clean, make
collection calls, do daily lock checks, bring deposits to bank.
I left with a 2 week notice
12/09-8/22 Quality Inn Winder GA
Front Desk Clerk/Night Auditor
Check in and out guests in computer, issue room keys to guests, make guest reservations in
Computer, keep hotel lobby area and front desk clean, Run audit, set up breakfast.
3/21-9/21 Highline Storage Partners Statham GA
Property Manager of USA Storage Centers
Accepted Storage Payments, Made collection calls, rented storage units, maintained cleanliness of
Office and property, swept out vacated units, vacated tenant in Sitelink a computer program.
11/15-3/17 DHL Norcross GA
Airport Ramp Driver/Courier
Drive 16 foot box truck to airport everyday and pick up freight and drive to center in Norcross,
Load freight to be delivered into vehicle and take scanner and deliver and pickup packages at
Customer’s homes and businesses.
02/15-11/15 Allied Barton Security Atlanta GA
Security Officer
Get paperwork from truck drivers and log in and out trucks in computer entering and leaving
Facility.
12/07-05/08 7 Eleven Williamsburg VA
Sales Associate
Run cash register, print lottery tickets for customers, take payment and turn on gas pumps,
Clean food serving machines in store, receive daily inventory, stock store shelves and
Cooler, take inventory of store shelves and cooler in handheld device.
07/05-02/07 Bridgford Chicago IL
RSR
Deliver meat snacks to 150 stores on route and find out what products are needed by entering
Information into hand held device, bring products from vehicle into store, and merchandise
Product onto store displays, take monthly inventory of products in storage, and merchandise
product deliveries into storage facility unit, took cash payments in field.
05/04-12/04 Lance Williamsburg VA
RSR
Sold and delivered chips, cake snacks, and crackers to stores on route, performed weekly
Inventory in storage bin and truck, and ordered weekly inventory, took cash payments in the field.
12/02-12/03 Schwan’s Newport News VA
RSR
Sold and delivered fresh frozen food to all customers on route, took cash payments in field, .
Inventoried truck after returning to depot, made cash deposits and put in safe.
10/01-12/02 Rainbow Rentals Hampton VA
Account Manager
Responsible for collections, taking payments in the field, customer sales and service, delivery of
New and used merchandise to customers’ homes and businesses.
And assembled deliveries in homes and businesses.
06/94-01/96 Sentry Self Storage Williamsburg VA
Property Manager
Rented and showed storage units to customers, made collections calls, sent out invoices, kept office
And facility clean, rented U-Haul Trucks and equipment.
EDUCATION
06/91-12/92 Bryant & Stratton Amherst NY
Associates Degree Accounting
Georgia Work Ready Certified
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