Customer Service Quality Control

Kenneth Weldon

*****

Huffmeister

Cypress, Texas 77429

Phone: 281-***-****

E-Mail: **********@*****.***

Summary

Dependable, hard-working Manager/ Supervisor with over 15 years of experience in the oil and gas industry with one of the leading companies in this field.

Skills

● Proficient in SAP

● Excellent customer service skills

● Customer relationship building

● Proven ability to manage and

schedule large crews

● Quality control

● Dependable independent worker

● Successful in a fast-paced

environment

● Good communication skills

● Computer proficient

● Direct labor crew training

● Employee performance reviews

● Employee productivity reports

● Knowledge of manufacturing

standards/regulations

● Strong team player

● Supervisory/Management

experience

Accomplishments

Customer Satisfaction

● Achieved high customer satisfaction for professional installation of subsea oil and gas equipment.

Project Management

● Used Microsoft Project to document and track jobs. Maintain positive relationships with clients to insure smooth transition from initial purchase order through delivery and commissioning.

● Successfully completed Six Sigma training through levels one and two. Production

● Consistently met production and schedule levels. Reporting

● Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns. Safety Audit

● Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations. Crew Management

● Interviewed, hired, trained and evaluated team of 75 full time employees. Experience

April 2022 -

current

Feb. 2012-

2020

May 2008 to

Oct. 2011

Weldon Home Inspections

Cypress, TX

Performed approximately 100 home inspections, including termite, pool and water well. Familiar with Spectora reporting software, zip level set up and use as well as thermal imaging.

T3 Energy Services / National Oilwell Varco

Cypress,Texas

Inside Sales/Account Manager/Project Manager

Provide BOP quotations for use in Land, Offshore and Subsea applications. Interact with both customers and vendors to maintain sales orders from quotation through the invoicing process.

Provided technical sales support and product consulting to customers as needed.

Second Chance Investments

Houston, Texas

Buyer

Buying and selling single family homes that have been foreclosed. February 2005 to

March 2008

Cooper Cameron

Brookshire, Texas

Inside Sales/Account Manager

Responsible for multi millions in annual sales for some of the largest companies in the industry.

Collaborated with Manufacturing, Sales and Management to ensure smooth work flow and efficient organization operations.

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

Maintained positive relationships with all customers. May 1997 to

May 2005

Cameron Controls

Houston, Texas

Manufacturing

Supervisor/ Manager

Achieved revenue objective by implementing cost-cutting measures. Assisted in implementation of operations, maintenance and capital programs. Communicated operational issues and changes to supervisor on regular basis. Helped achieve company goals by supporting production workers. Coordinated and supervised assembly work for couplers and rolling assembly crews.

Performed weekly maintenance assessments.

Reviewed work orders and communicated with prior shift to assess work needs for the day.

Education and Training

1986 Cy Fair High School

Cypress, Texas, USA

General

Trinity Valley Junior College

Athens, Texas, USA

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