Customer Service High School

Micheal Lopez

830-***-**** **********@*****.*** New Braunfels, TX 78130

PROFESSIONAL SUMMARY

Dedicated and hardworking professional with a relentless commitment to completing tasks efficiently and

effectively. Known for a proactive approach and the ability to stay focused on goals until they are achieved.

Continuously seeking opportunities to expand knowledge and skills, ensuring consistent personal and

professional growth. Thrives in dynamic environments, always striving to stay busy and productive.

‘SKILLS

* Patient confidentiality * Adaptability and flexibility * Team collaboration

* Problem-solving abilities * Continuous improvement * Customer Service

EXPERIENCE

CVS Associate

CVS Pharmacy, 2023 - Current

* Collaborated with team members to complete assigned tasks efficiently and effectively.

* Provided excellent customer service by addressing residents’ inquiries or concerns regarding sanitation

services.

* Restocked workstations, restrooms and breakrooms with appropriate supplies.

* Reviewed client artwork files for compatibility with printing processes.

* Assisted customers in locating needed products.

* Verified product pricing using electronic systems or associate assistance.

* Recommended items or alternative choices for out-of-stock products.

Walmart Cart Pusher

Walmart, 2021 - 2023

* Checked cart safety and functionality with regular inspections.

* Returned carts to storage at end of shift and collected trash or personal belongings.

* Kept carts clean and organized through regular attention to housekeeping demands.

* Assisted customers with shopping carts by providing them at store entrances and retrieving them from

parking lots.

* Provided assistance to customers who required help loading or unloading their purchases from carts.

EDUCATION AND PROFESSIONAL DEVELOPMENT

* Principles Information Technology, New Braunfels High School, April 2022

* Principles Information Technology II, New Braunfels High School, April 2023

* High School Diploma, New Braunfels High School, May 2023

* Google Foundations of Cybersecurity, Coursera.org, April 2024

* Google Manage Security Risks, Coursera.org, April 2024

* Google Networks and Network Security, Coursera.org, May 2024

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