Customer Service Representative
Resume:
Shania Jones
Customer Service Representative
Atlanta, GA 30318
**************@*****.***
Newly graduated, highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company with the opportunity for growth and advancement.
SKILLS
Customer Service,Relationship-building, Flexibility, Resilience, Positive mindset, Product Knowledge, Honesty, Consistency, Accountability, Strong Numeracy Skills and Attentiveness.
EXPERIENCE
Big Dave's Cheesesteaks, Atlanta, GA - Cashier
June 2024 - PRESENT
● Greeting customers, answering questions, and assisting them with their requests in detailed response.
● Managing cash drawers, handling transactions correctly, and balancing accounts at the end of shifts
● Advising customers on products and services
● Processing transactions quickly and accurately, and handling inquiries and issues with a positive demeanor
● Making customers feel comfortable in the store and maintaining a friendly demeanor during busy hours
Children's Place, Atlanta, GA and Memphis, TN - Customer Service Sales Rep
June 2024 - Current
● Welcoming Customers into store and directing them to their requested areas and promoting sales prices
● Printing receipts and recording payments
● Stocking shelves, creating displays, and cleaning
● professional manner Working well with customers, colleagues, and managers
Forever 21, Memphis, TN
May 2023 - May 2024
● Cashier, process payments and record sales
● Deliver exceptional service to customer
● Promotes sales discounts and credit cards registrations Forever 21, Memphis, TN
January 2022 - May 2023
● Arranging merchandise and organizing promotional displays
● Cashier, process payments and record sales
Mogul Auto of Memphis, Memphis, TN
November 2020 - August 2023
● Managing and scheduling appointments
● Document sorting and filing
● Answering phones and taking messages
● Collecting car payments and issuing receipts
● Recording inventory in stock and pricing
● Responding to customer vehicle inquiries
EDUCATION
Young Actors Guild, Memphis, TN
June 2021 - August 2023
● Training and monitoring students
● Recording Student check ins and out of academy
● Collecting and recording tuition payments
EDUCATION
Cordova High School, Cordova, TN - Diploma
August 2021 - May 2024
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