Scrum Master Project Management

CHINENYE NWOKENNA

Agile Project Management /Scrum Master

Email: ******************@*****.*** Phone: +1-626-***-**** Location: Los Angeles, CA PROFESSIONAL SUMMARY:

• Over 7 years of experience as a Agile Project Manager and Scrum Master.

• Proven track record of delivering complex projects on time and within budget.

• Expertise in agile methodologies, team leadership, and stakeholder management.

• Strong skills in strategic planning, risk management, and cross-functional team coordination.

• Consistently achieve project goals and enhance productivity.

• Dedicated to excellence with proactive problem-solving abilities.

• Successfully completed projects across diverse industries. TECHNICAL SKILLS:

Project Management: Trello, Asana, Jira, Microsoft Project, Monday.com, Smartsheet, Wrike Communication Tools: Slack, Microsoft Teams, Zoom, Skype, Webex, Google Meet, Flock Documentation & Collaboration: Confluence, Notion, Microsoft OneNote, Google Docs, SharePoint Cloud Tools: AWS Cloud, Microsoft Azure Services

Task & Workflow Automation: Zapier, Automate.io, Microsoft Power Automate, Integromat, IFTTT, Air table DevOps Tools: Ansible, Jenkins, Docker, Git, SVN, SonarQube Time Tracking & Productivity: Toggl, Harvest, Clockify, Time Camp, Rescue Time, ever hour, Hub staff BI Tools: Cognos, Business Objects, Tableau, Power BI. ETL Tools: Informatica, Talend, SSIS, Pentaho

Reporting & Analytics: Tableau, Power BI, Google Data Studio, Looker, Crystal Reports, Domo, Redash Databases: Oracle, SQL server, PostgreSQL, Teradata Cloud & File Management: Google Drive, Dropbox, OneDrive, Box, AWS, Microsoft Azure, Google Cloud Platform

Data Modeling Tools/ Others: Erwin 4.1, Visio 2000, TOAD Methodologies: Project Management, Agile, Waterfall EXPERIENCE:

McKesson Agile Project Management Apr 2022 - Present

• Lead Agile project management initiatives, overseeing full project lifecycles from initiation to closure, ensuring adherence to Agile methodologies and timely delivery of projects.

• Conduct sprint planning, daily stand-ups, sprint reviews, and retrospectives, fostering a collaborative team environment and maintaining sprint cadence.

• Facilitate stakeholder meetings and communication channels to ensure transparency and alignment on project priorities and progress.

• Coordinate release planning and deployment activities, collaborating closely with DevOps teams to ensure seamless product releases.

• Conduct user story workshops and refinement sessions to refine requirements and acceptance criteria, ensuring clear understanding and alignment within the team.

• Monitor and report project status, risks, and issues to senior management and stakeholders, providing actionable insights and recommendations for project improvements.

• Managed an average of 3-4 projects concurrently, achieving a 15% increase in project efficiency through streamlined Agile practices.

• Foster a culture of continuous improvement and Agile mindset within the team, promoting innovation and efficiency in project delivery.

• Collaborate with external vendors and third-party partners to integrate external dependencies into project plans, ensuring timely and successful project outcomes.

• Facilitate cross-functional team collaboration between development, product management, and quality assurance teams, ensuring alignment on project goals and priorities.

• Utilize JIRA extensively for project tracking, issue resolution, and Agile metrics reporting, maintaining an average sprint velocity of 25 story points.

BCBS Scrum Master Oct 2019 – Mar 2022

• Led daily stand-up meetings, sprint planning, and retrospective sessions for a cross-functional team of 10+ members, ensuring adherence to Agile principles and timely project delivery.

• Facilitated backlog grooming sessions, refining user stories and acceptance criteria, resulting in a 20% increase in sprint efficiency.

• Facilitated daily stand-up meetings and sprint planning sessions to foster collaboration and transparency within the Agile team.

• Supported Product Owners in refining and prioritizing backlog items based on business priorities and stakeholder feedback.

• Implemented Agile best practices such as timeboxing and iterative development to streamline project workflows and enhance team productivity.

• Conducted regular retrospectives to identify process improvements and foster a culture of continuous learning and adaptation.

• Acted as a servant leader, removing impediments and ensuring the team had the necessary resources to meet sprint goals.

• Promoted Agile principles and values across the organization through workshops, training sessions, and knowledge sharing initiatives.

• Implemented Agile methodologies (Scrum and Kanban) to manage multiple concurrent projects, improving team productivity by 25%.

• Coordinated with Product Owners and stakeholders to prioritize backlog items, reducing average time to market by 30%.

• Managed sprint burndown charts and velocity metrics, achieving an average velocity increase of 15% quarter-over-quarter.

Epsilon HR Project Management Jan 2017 – Sep 2019

• Led the implementation of a new HRIS system, resulting in a 25% reduction in administrative workload and a 20% increase in data accuracy.

• Coordinated cross-functional teams to streamline the recruitment process, reducing the average time-to- hire by 15 days.

• Facilitated weekly project status meetings with key stakeholders to ensure alignment and address any issues promptly.

• Developed comprehensive project plans, including timelines, milestones, and resource allocation, to guide HR initiatives from inception to completion.

• Enhanced employee onboarding processes by integrating best practices and leveraging new technologies, resulting in a smoother and more efficient experience for new hires.

• Collaborated with external vendors and consultants to procure necessary tools and services, ensuring optimal support for HR projects.

• Utilized advanced Excel functions and SQL queries to analyze HR data, uncover trends, and support data-driven decision-making processes.

• Successfully integrated an automated time-tracking system, improving payroll accuracy and reducing manual entry errors.

• Achieved a seamless transition to remote work by deploying collaboration tools such as Microsoft Teams and Slack, maintaining team productivity and communication.

• Conducted risk assessments and developed mitigation strategies to proactively address potential challenges in HR projects.

• Provided mentorship and guidance to junior project managers, fostering professional development and ensuring consistent project management practices across the team. EDUCATION:

• Bachelor of Science, Biology

University of Maiduguri 2004

CERTIFICATIONS:

• Certified Scrum Master (CSM)

• Certified SAFe 5 Scrum Master (SSM)

• SAFe Program Consultant (SPC)

• Project Management Professional (PMP)

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