GLORIA
FOSKEY
Boston
,
MA
•
foskeyglorial
23
@
gmail
.
com
September
5
,
2024
Hiring
Business
RE
:
Administrative
Assistant
Dear
Hiring
Manager
,
Please
accept
this
letter
as
an
expression
of
my
interest
in
the
Administrative
Assistant
position
.
I
am
a
highly
motivated
and
progress
-
focused
Administrative
Assistant
with
a
long
-
standing
background
in
this
industry
.
With
a
track
record
of
initiative
and
dependability
,
I
have
devised
strategic
initiatives
which
I
believe
will
prove
valuable
to
Hiring
Business
.
I
’
m
confident
that
I
am
the
employee
you
are
seeking
because
I
have
all
of
the
qualifications
outlined
in
your
job
posting
.
In
my
previous
role
,
I
contributed
customer
service
,
problem
-
solving
,
and
multi
-
line
phone
operation
toward
team
efforts
and
business
improvements
.
I
am
progressive
minded
and
in
tune
with
new
developments
in
my
field
.
I
have
proven
to
be
effective
and
collaborative
with
strong
decision
-
making
talents
.
I
enjoy
collective
brainstorming
sessions
which
all
me
to
coordinate
activities
to
achieve
a
common
goal
.
I
have
been
out
of
the
field
for
a
time
due
to
some
unexpected
medical
issues
.
Everything
has
been
taken
care
of
and
I
am
ready
to
get
back
into
the
workforce
.
I
would
be
open
to
elaborate
more
if
you
have
further
questions
!
I
am
available
for
day
or
night
shifts
,
depending
on
your
specific
needs
.
In
either
case
,
I
am
sure
that
my
experience
and
skills
will
be
a
useful
resource
for
your
company
.
Please
take
a
moment
to
review
my
attached
resume
and
credentials
.
I
would
greatly
appreciate
the
opportunity
to
speak
with
you
regarding
my
candidacy
.
Thank
you
for
your
consideration
.
Sincerely
,
Gloria
Foskey
<
§
>
BOSTON
,
MA
02115
^
y
*
foskeygloria
123
@
gmail
.
com
PROFESSIONAL
Q
Accomplished
Administrative
Assistant
with
a
proven
track
record
at
Boston
Financial
Investment
Management
,
excelling
in
customer
service
and
office
administration
.
Demonstrated
ability
to
enhance
operational
efficiency
and
foster
professional
relationships
,
achieving
high
levels
of
customer
satisfaction
.
Skilled
in
data
entry
and
adept
at
managing
sensitive
information
,
significantly
boosting
company
morale
and
client
trust
.
SUMMARY
SKILLS
Q
•
Customer
Service
•
Data
Entry
•
Computer
Skills
•
Time
Management
•
Computer
Literacy
•
Prioritization
•
Flexibility
•
Being
able
to
work
independently
WORK
HISTORY
Q
ADMINISTRATIVE
ASSISTANT
Boston
Financial
Investment
Management
225
Franklin
Street
28
th
Floor
•
Answered
approximately
40
-
45
incoming
calls
,
along
with
emails
and
faxes
,
and
delivering
messages
to
staff
and
greeting
visitors
.
•
Maintained
confidentiality
of
sensitive
information
by
adhering
to
strict
privacy
policies
and
implementing
secure
filing
systems
.
•
Delivered
excellent
customer
service
through
prompt
responses
to
client
inquiries
,
addressing
concerns
effectively
,
and
building
strong
relationships
.
•
Ensured
accurate
record
-
keeping
with
diligent
data
entry
and
database
management
for
vital
company
information
.
•
Coordinating
travel
arrangements
,
processing
expenses
,
gathering
and
reporting
work
with
financial
administrator
to
record
all
financial
transactions
of
our
company
,
as
well
as
process
invoices
,
purchase
orders
.
•
Organized
office
events
such
as
holiday
parties
or
team
-
building
activities
,
promoting
a
positive
company
culture
and
boosting
employee
morale
.
•
Addressed
IT
issues
by
coordinating
with
tech
support
,
minimizing
downtime
and
maintaining
operational
efficiency
.
•
Managed
expense
reports
for
executive
staff
members
,
ensuring
accurate
documentation
of
spending
for
budgeting
purposes
.
09
/
2023
to
CURRENT
Q
CLERK
111
/
OFFICE
ADMINISTRATIVE
ASSISTANT
Lemuel
Shattuck
Hospital
Jamaica
Plain
,
MA
•
Developed
effective
relationships
with
physicians
,
nurses
,
and
other
healthcare
professionals
to
ensure
optimal
communication
and
04
/
2017
to
08
/
2023
collaboration
in
patient
care
.
Verified
safety
and
accuracy
of
physician
orders
.
Maintained
strict
compliance
with
relevant
laws
,
regulations
,
policies
,
and
procedures
related
to
hospital
pharmacy
practice
.
Dispensed
and
procured
medicinal
products
and
supplies
used
in
hospital
.
Provided
accurate
drug
information
to
healthcare
providers
on
the
safe
use
of
medications
within
the
hospital
setting
.
Utilized
strong
multitasking
skills
to
manage
multiple
priorities
and
tasks
,
ensuring
timely
completion
of
each
assignment
.
Reduced
errors
in
data
entry
by
carefully
inputting
information
into
computer
systems
with
attention
to
detail
.
Provided
quality
clerical
support
through
data
entry
,
document
management
,
correspondence
,
and
overseeing
operation
of
office
equipment
.
Managed
50
-
60
incoming
calls
professionally
,
directing
callers
to
appropriate
personnel
or
taking
detailed
messages
when
necessary
.
Q
ADMINISTRATIVE
ASSISTANT
Proctor
and
Gamble
Boston
,
MA
•
Answered
30
incoming
calls
,
and
faxes
,
routing
calls
,
delivering
messages
to
staff
and
greeting
visitors
.
•
Maintained
confidentiality
of
sensitive
information
by
adhering
to
strict
privacy
policies
and
implementing
secure
filing
systems
.
•
Promoted
a
positive
work
environment
through
effective
communication
skills
and
fostering
professional
relationships
among
colleagues
.
•
Maintained
inventory
of
office
supplies
and
placed
orders
.
•
Scheduled
and
coordinated
meetings
,
appointments
and
travel
arrangements
for
supervisors
and
managers
.
•
Served
as
direct
assistant
to
production
Supervisor
,
supporting
all
aspects
of
production
and
office
management
.
•
Worked
to
ensure
quality
service
and
addressed
and
resolved
all
customer
issues
.
03
/
2011
to
08
/
2016
6
CUSTOMER
CARE
/
COMPUTER
DATA
ENTRY
OPERATOR
01
/
2002
to
07
/
2011
Z
-
Tel
Communications
Tampa
,
Florida
•
Delivered
high
levels
of
customer
satisfaction
through
prompt
response
times
when
addressing
inquiries
related
to
stored
information
.
•
Scanned
documents
and
saved
in
database
to
keep
records
of
essential
organizational
information
.
•
Collaborated
with
team
members
to
complete
large
-
scale
data
entry
projects
in
a
timely
manner
.
•
Handled
escalated
calls
proficiently
.
•
Handled
200
-
250
inbound
and
outbound
calls
daily
.
•
Processed
payments
by
check
and
/
credit
cards
for
present
and
past
accounts
.
•
Performed
extensive
fraud
investigations
on
accounts
.
•
Performed
quality
control
on
employees
.
EDUCATION
Q
High
School
Diploma
Mission
High
School
,
Boston
,
MA
05
/
1984
Haitian
Creole
LANGUAGES
Native
or
Bilingual