Project Manager Information Technology

Donald W. Carter, Jr.

**** ******** ****** ***** ****/103 Clarksville, MD 21029 ****************@*****.*** 443-***-**** INFORMATION TECHNOLOGY PROFESSIONAL

TOP SECRET CLEARANCE (Ready to Activate)

Business Minded, Providing On Time/Budget Services, w/ PMP, CCSP, & CISSP Certifications Highly qualified professional with 20 years of Information Technology experience, offers superb decision-making skills and outstanding initiative. Extremely focused and motivated to achieve in a fast-paced, environment. AREAS OF EXPERTISE

Program/Project Management

Process Improvement/Redesign

Problem Resolution

Resource Planning

Infrastructure Design

Software Development

On-time/On-budget Applications

Liability Mitigation

Disaster Recovery

Training/Mentoring

Building Relationships

Technical Support

PROFESSIONAL PROFILE

PROVEN METHODOLOGY:

Strategic planner, adept at building teams and developing staff to produce strategic and tactical results

Results oriented with a record of quantifiable achievement in both public and private sectors

Technology savvy; able to navigate broad array of systems and applications to create viable business solutions

Focused to achieve in a fast-paced and demanding matrixed or non-matrixed environments MANAGEMENT EXPERIENCE HIGHLIGHTS:

Project specialist with a proven track record of successfully developing and executing short and long-term technology strategies. Skilled in design, implementation, and administration of applications, complex computer systems, and networks. Skilled in analyzing new and existing systems to provide effective support of business objectives.

Thorough knowledge of emerging IT industry trends. Experienced in the full software development lifecycle from concept through post-implementation support. Experienced in the planning, installation, configuration, upgrade and deployment of large-scale computing infrastructures and networking components.

Successful in supervising and mentoring staff. Proactive leader and conceptual thinker with integrity and a superior work ethic. Known for exceeding goals, deadlines, and quality standards.

Expertise in project logistics, workflow streamlining, programming, content management systems, security, and disaster recovery, Web application development, client/staff relations and strategic IT planning. Energetic, loyal and self-motivated team leader with proven honesty and integrity.

Experienced in working with clients and work teams to define requirements and specifications, maintain focus on requirements for in-spec delivery, manage projects, develop and deploy applications. Skilled in making presentations to audiences at all levels and training end-users. DEMONSTRATED RESULTS SUMMARY:

Led the rescue of a troubled $61 million IT project to deliver a custom application including $20 million of implementation, saving more than $1 million.

Deployed new software and related data management system to provide 100% accuracy for service metrics at U.S. Missions, Embassies, and Consulates world-wide.

Provided critical leadership for $2 million global MIS project. Standardized products and processes worldwide.

Propelled data accuracy 30% for R&D group. Applied latest technology to improve productivity and contain costs.

Deployed IT systems to raise sales force productivity 10% for $280 plus million dollar business unit. Critical applications delivered to more than 100 sales staff on time and on budget.

Catalyst in design of centralized 24/7 support center for multibillion-dollar business. Enhanced productivity and efficiency 50%, cut downtime, and bolstered customer satisfaction. Donald W. Carter, Jr. Page 2

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CAREER PATH

Columbia Building Company – Clarksville, MD 2/19-Present Project Manager

Implemented a mid-size Builder EMS (ECI Marksystems) and setup scalable business processes such as payroll

Configured Paycom payroll w/ expense reports, hourly & salaried staff, talent acquisition services, tax reports, and more

Managed 2 – 4 employees, and more than 30 contractor teams

Run the day-to-day construction for a residential construction company that builds new homes Kforce – Annapolis Junction, MD 10/18-2/19

Software Development Manager at the DOD/DISA

Managed day-to-day private cloud software development for PKI.

Led the team to write and release on time (within 90 days) a software development deliverable that was previously substantially off-schedule.

CACI International – Washington, DC (Short term contract) 3/18-8/18 Operations Manager / Program Manager at the DOJ

Managed day-to-day operations for private and public cloud infrastructure and related applications.

Redesigned the schedule for updates and patching from quarterly to bi-monthly improving agency security scores.

Led the resolution of security and infrastructure issues including previous POAMs that were outstanding for years.

Recommended and began the delivery of Linux configuration automation using Ansible Tower.

Responsible for software development using Agile SCRUM and refined the team’s SCRUM implementation. Advanced Onion – Monterey, CA (Contract agreement changed with prime) 6/17-10/17 Program Manager at the DoD Mark Center DMDC located in Alexandria, VA

Assisted the DMDC SES and other senior leadership team members with strategic planning for NBIS applications.

Monitored and reported on progress, risks, and issues for multiple Agile SCRUM development teams.

Assisted multiple DevOps teams with planning, including issue resolution and escalation of items with DISA for application suites and infrastructure that are migrating to multiple DISA DECC locations via private cloud.

Assisted the DMDC senior leadership team with strategic planning for a total organizational transformation. STG – Reston, VA 5/13-4/17

Sr. Project Manager at the SEC

Managed multiple enterprise private and public cloud infrastructure and application projects totaling more than $10 Million within the company’s CMMI Level 3 framework.

Led scoping, estimating, resource allocation, and provided expertise in project design and planning.

Proactively managed scope, schedules, configurations, budgets, issues, and risks to mitigate or reduce their project impact for infrastructure projects, application projects, AWS projects, and various database projects including providing security for IBM BigInsights HADOOP.

Managed IDPS and Database Security Enterprise Solutions rollouts using Sourcefire and Imperva Securesphere.

Coached and mentored multiple project managers in the PMO working on various projects to support the enterprise.

Successfully delivered the HP Fortify Project and HP WebInspect Projects. The HP Fortify Project provides source code scanning and vulnerability detection for the OWASP Top Ten and HP WebInspect Project scans websites for security flaws and provides pen testing capabilities. Department of State – Washington, D.C. 10/11-09/12 Project Manager

Assisted in the transformation of the division from Waterfall development methodologies to the Agile SCRUM and Continuous Integration (CI) methodologies by leading the discovery of Agile SCRUM tools, assisting in their implementation, developing Agile SCRUM training customized for the environment, reviewing the division’s first Agile SDLC, and developing project plan templates for use by the division.

Trained my team on Agile SCRUM and pioneered the implementation of Agile SCRUM and CI for the division.

Led the private cloud web based applications software development, delivery, and information assurance submissions for the Concierge, the Master Reference Database Application, the Post Profiles Hours of Operations Application, and their related Enterprise Service Bus Web Services. These private cloud applications provide new metrics and data to support U.S. Embassies, Missions, and Consulates around the world.

Briefed management, including senior executive staff, on the status and progress of the team’s work.

Assisted in the eCPIC capital planning process that included the preparation of the OMB Exhibit 300. Donald W. Carter, Jr. Page 3

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CAREER PATH

Front Rowe, Inc. – Fairfax, VA 9/09-3/11

Program Manager

Planned and prepared solutions for customers to address challenges in various areas including technology implementation, records management, security, and Freedom of Information Act (FOIA) Web Publishing.

Served as a capture manager and the proposal lead for a multi-million dollar contract with the U.S. Treasury to deliver a records management solution that we won.

Presented solutions for enhanced content management Web implementation to SES staff.

Marketed and Won Front Rowe’s first contract to work for the Department of Health and Human Services (DHHS).

Developed PPM solution for DHHS & DOD that provides Earned Value Management and Earned Schedule Analysis

Prepared paperwork for information assurance submissions for the assigned project.

Briefed non-technical DHHS SES Staff on the EPLC Process and initiated the enterprise multi-agency PPM solution.

Provided strategic management and planning to teams conducting Department of Homeland Security(DHS)/FEMA records management activities including auditing computer systems and initiating the DHS C & A Process.

Led the selection and successful deployment of the first corporate wide PPM and CRM solutions. BHBC – Clarksville, MD 8/07-12/22

Real Estate Investor and IT Consultant

Worked with the Washington D.C. Department of Housing and Community Development and other business owners to complete real estate transactions.

Led the execution of complex real estate transactions for a project valued at $2.4 Million.

Submitted and received approval for more than 50 deliverables on-time and on-budget. State of Maryland, Department of Human Resources – Baltimore, MD 11/03-8/07 Program Manager & Chief Information Architect

Led the development of DHR’s Strategic Enterprise Technology Plan and worked with Maryland State CIO and Department of Budget and Management to develop state wide computing infrastructure standards using TOGAF.

Led the technical review of more than $1 Billion of contracts for the first CATS Master Contract awards.

Performed all key program management functions including policy development, scope management, schedule, costs, integration activities, quality assurance, testing, issue and risk management, implementation, configuration and release management, disaster recovery, continuity of operations, and communications for multi-tier and web application projects with a budget of more than $11 Million a year and IT teams involving more than 30 people.

Audited and provided strategic direction to the enterprise security organization regarding information assurance.

Assisted in the Enterprise Project Management Office formation by providing input on the process and the tools.

Developed positive relationships with customers and oversight entities including the State CIO, DOIT, and others.

Led the rescue of a troubled $61M state wide JAD implementation social services project that processed financial transactions through FMIS and local automated systems. Used earned value management to monitor progress.

Worked with the CFO’s Office to lead the budgeting design and FMIS interface for two multi-million dollar projects.

Led the team that designed the technical architectures and data warehouse solution for multiple projects.

Synthesized the often conflicting needs into a coherent unified technology architecture and deployment strategy that could be met with the technology, budget, and people resources available.

Decreased interface costs from $2.6 Million + to $1 Million over a one year period resulting in savings of 60%. EDUCATION

MS in Computer Engineering – University of Maryland, College Park, MD BS in Computer Science – University of Maryland, College Park, MD Comprehensive COTR Training – USDA Graduate School Writing Performance Based Contracts Training – USDA Graduate School CERTIFICATIONS

PMP – PMI since 2002

ITIL – UK OGC since 2010

CSM – SCRUM Alliance since 2010

CISSP – (ISC)2 since 2010

CCSP – (ISC)2 since 2018

Donald W. Carter, Jr. Page 4

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T ECHNICAL EXPERTISE

Operating Systems: Linux, RHEL, HPUX, Windows Server w/ Active Directory, VMware, VM/CMS, VMS, MVS Network Hardware/Cabling: Ethernet, FDDI, Switches, Routers, Video Teleconferencing Systems Computer Networking Tools: Network General Sniffers, Solar Winds, What’s Up Gold, and other physical testers Database Management Systems & Tools: SQL Server, Oracle, IBM DB/2, Sybase, Ingres, Erwin, DB Artisan, ER/Studio, Rational Rose, Business Objects, ETL, Crystal Reports Application Development: JIRA and the Atlassian Suite (including Fisheye, Bamboo, & others), .NET, IIS, Perl, Java, J2EE, Web 2.0, MS Visual Studio, Visual C#, Visual Basic, PowerBuilder, WebSphere, MQSeries, LoadRunner, Quick Test Pro, Test Track Pro, SQL, Shell Script, SAS, HTML, XML, SOA, including source control programs Security Software: ArcSight, Avatier, Guardium, Imperva, Fortify, Web Inspect, McAfee Reverse Proxy, Skybox, Splunk, Sourcefire/FirePower/FireSight, Tenable Security Center and related products Standard/Common Applications (Partial List): Microsoft Office Suite, Project, Project Server, Clarity, @Task, SharePoint, SAP, Requisite Pro, Remedy, ServiceNow, ClearQuest, ClearCase

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