Customer Service Call Center
Resume:
********@*****.***
TRESIA WELCH
I have been with Fedex for 35yrs. I am looking for something remote job with your company. We would both benefit with me on your team.
SKILLS & ABILITIES
10 key skills
Customer service with incoming and outgoing calls
Broker reports, timecards and audit times
PROFESSIONAL EXPERIENCE
FEDEX
DATES- JUNE 2016 - CURRENT
This location at 3525 Air Commerce Dr, West Columbia SC 29169. Here I take care of various roles. I work with brokers, customer counter, answer phone, timecards, reports, pay bills and order uniforms. Various reports I keep in compliance for audit purposes.
FEDEX
DATES- OCT 2010-JUNE 2016
This location at 150 Queen Pkwy, West Columbia SC 29169. At this location I was mainly customer service. Worked the front counter, followed up on customers calling in tracking there pkgs.
FEDEX
DATES- NOV 2001-OCT 2010
This location was on Airways, Memphis TN 38118. I was located in the call center answering the phone when customers called in. I also did some remote monitoring of the end coming calls for accuracy.
EDUCATION
MULLINS HIGH SCHOOL-MULLINS,SC 29574
Graduated in 1980 in top of class. Went to vocational school for cosmetology.
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