PERSONAL INFORMATION
***************@*****.***
Mobile
Total work experience
KEY SKILLS
Maintenance
Technical Services
Production
Project Management
OTHER PERSONAL DETAILS
City Raipur
Country INDIA
LANGUAGES
English
Hindi
Bengali
PROFILE SUMMARY
Experienced Diagnostic expert & Techliner with a demonstrated history of working in the automotive industry. Associated with brands named Mahindra & Mahindra India Ltd, KIA India Ltd, and Renault India. Skilled in Engineering, and Automotive Technliner Strong education professional with a B-TECH Engineer's Degree in Mechanical Engineering.
EDUCATION
2015
WORK EXPERIENCE
Jul 2024 -
Present
Pankaj Kumar Saha
State Technical Officer
B.Tech/B.E.
West Bengal University of Technology (WBUT)
State Technical Officer
Mahindra and Mahindra ltd
1. Provide remote Technical Assistance to assist
dealers in complex trouble shooting of unresolved
problems and also do an on site visit for complex
trouble shooting and training of the dealer team. 2. Failure Root causes analysis and shares information with upstream teams for product improvements 3.
Enhance technical capabilities of dealer personnel 4 Dealership audit on technical aspects 5. Ensuring
smooth new EV product launches from Technical
support side 6. Telematics data analysis and handling of the maintenance portal-(telematics portal). 7.
Understanding of battery diagnostics. 8. Ability to diagnose based on telematics data