Project Management Technical Officer

PERSONAL INFORMATION

Email

***************@*****.***

Mobile

+91-816*******

Total work experience

* ***** * *****

KEY SKILLS

Maintenance

Technical Services

Production

Project Management

OTHER PERSONAL DETAILS

City Raipur

Country INDIA

LANGUAGES

English

Hindi

Bengali

PROFILE SUMMARY

Experienced Diagnostic expert & Techliner with a demonstrated history of working in the automotive industry. Associated with brands named Mahindra & Mahindra India Ltd, KIA India Ltd, and Renault India. Skilled in Engineering, and Automotive Technliner Strong education professional with a B-TECH Engineer's Degree in Mechanical Engineering.

EDUCATION

2015

WORK EXPERIENCE

Jul 2024 -

Present

Pankaj Kumar Saha

State Technical Officer

B.Tech/B.E.

West Bengal University of Technology (WBUT)

State Technical Officer

Mahindra and Mahindra ltd

1. Provide remote Technical Assistance to assist

dealers in complex trouble shooting of unresolved

problems and also do an on site visit for complex

trouble shooting and training of the dealer team. 2. Failure Root causes analysis and shares information with upstream teams for product improvements 3.

Enhance technical capabilities of dealer personnel 4 Dealership audit on technical aspects 5. Ensuring

smooth new EV product launches from Technical

support side 6. Telematics data analysis and handling of the maintenance portal-(telematics portal). 7.

Understanding of battery diagnostics. 8. Ability to diagnose based on telematics data