Test Engineer Qa

LENA KIM

SOFTWARE QA ENGINEER SF Bay Area / Remote www.linkedin.com/in/lena-kim *********@*****.*** +1-650-***-**** SUMMARY OF QUALIFICATIONS:

- Achieved 83% software and web/mobile app quality across diverse testing types with 7+ years of hands-on experience

- Proficient in Field testing to evaluate user experience across mobile devices, focusing on critical scenarios including calling and data functionalities. Skilled in analyzing test results to optimize performance and ensure seamless functionality across diverse platforms

- Communicated effectively with developers, reducing bug resolution time by 25%

- Demonstrated unwavering commitment to detail, resulting in a 30% reduction in post-release defects

- Excelled at time management, work ethic, and multitasking, both independently and as part of a team

- Seeking to apply troubleshooting expertise for growth within a successful technology company TECHNICAL SKILLS:

Programming Languages: HTML5, CSS3, XML, JavaScript, SQL, Java Test Management Tools: Test Tracker, Test Rail, ServiceNow Bug Tracking Tools: Buganizer, Jira, Service Now, TestRail, Bugzilla OS and Mobile Platforms: Android OS, iOS, Microsoft Windows, Linux, macOS Other Tools: Chrome Dev Tools, Android Studio (SDK), ADB,Confluence, Selenium WebDriver, XPath

WORK EXPERIENCE:

Meta (Contracted through Qualitest) QA Engineer November 2023 – Recent

- Orchestrated regression testing cycles and validation of augmented reality (AR) features across iOS and Android platforms, ensuring seamless functionality and performance with a focus on wearables

- Used Android Studio (SDK) to conduct compatibility testing on a variety of devices and emulators, ensuring a seamless user experience across different hardware and software configurations

- Examined various functionalities, including connectivity, communication, imaging, photo, speech, and assistant features, ensuring robust performance

- Reported and tracked software tasks, working closely with development teams for resolution

- Maintained documentation of test cases, testing results, and other relevant quality assurance records in TestRail Google (Contracted through Virtusa) Senior QA Tester October 2022 – October 2023

- Led test executions for AAOS (Android Auto OS) and GAS (Google Automotive Services) across diverse car manufacturers, including regression, build acceptance, integration, exploratory, and compatibility tests

- Gained extensive testing experience working with vehicle infotainment system functions such as Bluetooth, Android Auto, navigation, voice assistance, and Wi-Fi

- Effectively pinpointed root causes, resolved failures, documented detailed bug reports in Buganizer, and coordinated defects tracking and resolution with developers

- Flashed system builds onto cars, extracted debug logs via ADB commands, and utilized Android and iOS mobile phones for rigorous hardware and embedded testing

- Created thorough test plans, test efforts, and suites in Test Tracker achieving maximum test coverage and QA

- Collaborated closely with automation engineers to enhance testing efficiency, resulting in a 37% reduction in test execution time AccentCare, Inc. QA Test Analyst September 2021 - August 2022

- Developed and executed various full test cycles (functional, UI, sanity, integration, regression, accessibility end-to-end) for the health providers' note application across Windows, Mac, iOS, and Android platforms (including different forms, images, photos)

- Produced comprehensive test plans and test cases using Service Now, release notes, created an app feature's and component's mind map, and conducted user surveys to enhance app usage understanding

- Implemented a traceability matrix to effectively track issues from requirements

- Developed and delivered helpful onboarding docs, resulting in a 50% reduction in new hire training time

- Wrote SQL queries to confirm that data input into an application is accurately stored in the database

- Actively contributed to Agile ceremonies, ensuring product quality through active participation in refinement, sprint planning, and retrospectives

YouTube (Contracted through Accenture) QA Analyst June 2019 - August 2021 YouTube (Contracted through E-Team Inc) QA Analyst December 2017 - June 2019

- Created and managed test cases for weekly build releases, covering functional, regression, GUI testing for an internal web app

- Utilized HTML, CSS, XML, and JavaScript to identify, report software issues in Buganizer EDUCATION: VOLUNTEERING:

BS in Computer Engineering: ITMO University, Russia Language coach, Tech advisor, SJPL

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