Customer Service Heavy Equipment

ELENZIA BOOKER

219-***-****

**** * ******** ***

CHICAGO, IL 60632

**********@*****.***

EDUCATION

Computer Systems Institute - Chicago, IL February 2013

* Computer Networking Diploma

* Customer Service Certification

WORK HISTORY

MR. Rooter - Excavation Operator Elk Grove, IL Oct. 2023 - Feb. 2024

● Lead operator in locating sewer lines, excavations, hydro Jetting, and pvc piping

● Restore customers property with either new concrete, cement, or complete jobs withs backfills and landscaping

GridHawk - Utility Locator Chicago, IL Feb. 2023 - Oct. 2023

● Locate Nicor Gas utilities for damage prevention

● Efficiently use Argis Mapping Software for blueprint readings Ascentek - Tower Technician Chicago, IL April 2018 - Dec. 2023

● Completed and assist personnel with heavy equipment operating (Backhoes, Bobcats, front End Loaders)

● Assisted with electrical wiring for the lead foreman

● Successfully completed my Tower Climbing certification to assist in the T-Mobile and Verizon rebuild and troubleshooting project

AAA - Tow Operator Chicago, IL Nov. 2014 - April 2018

● Provide customer service with roadside assistance in medium to light service towing, lockouts, tire changes, and jump starts

U.S Army - Engineer Fort Benning, GA Jan. 2006 - Jan. 2010

● Enlisted as an Combat Engineer, Heavy Equipment Operator, and Carpenter for four years

● Deploy to Iraq and Afghanistan for two years while provided engineering service for the rehabilitation of Operation Iraqi Freedom

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