Field Engineer Network
Resume:
CAESAR YAO DA-SILVA
*** ******** ****, ****** ** 07050
*************@*****.***
VODAFONE GHANA
Schedule controller (04/2019 - 03/2023)
Plan and schedule the workload and activities for the engineers (surveys, fiber network project handover to vendors for execution, project supervision, and conduct preliminary acceptance test)
Assign repair works to vendors, and ensure jobs are completed within SLA
Track, and update the progress of work for instant feedback to stakeholders
Generate and Share reports with stakeholders
VODAFONE GHANA
Fiber network Field Engineer (02/2016 – 04/2019)
Carry out surveys, designs, and bill of quantity preparation for new fiber network build
Carryout project handovers to vendors and supervise project deployment E2E from the mobilization phase to project closure
Carryout project acceptance test with stakeholders on newly deployed fiber infrastructure.
Support our Managed Service Partners in OLT & GPON fiber outage restoration through effective coordination of vendors and resources (materials).
Carryout audit on fiber infrastructure to identify vulnerable sections and support management with bill of quantities for permanent fix.
VODAFONE GHANA
Broadband Network Engineer (01/2015-02/2016)
Install, maintain, and repair customer broadband network
Ensure the telecommunications connection is functioning correctly
Ensure Network/Data records are updated on job completion
COZY KIDS (02/2013 - 02/2015)
Warehouse Team Lead
Plan and prioritize work assignments for the team
Coordinate and supervise activities of the warehouse team
Ensure compliance with proper warehouse procedures, and company policies
Monitor and ensure inventory accuracy
Ensure compliance with health and safety regulations
Address performance concerns through coaching
VEHICLE TRACKING SYSTEM CONTROLLER
EXPERT SECURITY LIMITED (05/2006 - 04/2006)
Monitoring of the vehicle tracking system and generate reports
Communicate any potential issues about customers’ trucks to stakeholders
FORWIN GHANA LIMITED
Salesperson (01/2003 -12/2005)
Identify and understand customer needs to effectively sell products
Promote and sell products to prospective customers
Establish and maintain positive business and customer relationships
Process customer orders and arrange payment methods
Provide management with reports on customer needs, and competitive activities
IPMC COLLEGE OF TECHNOLOGY, GHANA ( 2013)
International Diploma in Computer Studies
IPMC COLLEGE OF TECHNOLOGY, GHANA (2014)
Level 5 Diploma in Business Information Technology
Vodafone Ghana
Trained Telecommunication Field Engineer (2015)
Ghana-India Kofi Annan Centre of Excellence in ICT (2008)
Cisco Certified Network Associate certification (CCNA)
Intercom Programming & Manufacturing Co. (IPMC 2003)
A+ Certification (Competency as a computer technician)
ADVANCED IT SKILLS
-Excellent presentation skills with strong control over the Microsoft office suite
PERSONAL SKILLS:
-Ability to handle multiple assignments under pressure and consistently meet tight deadlines.
-A positive and proactive attitude to work with excellent problem-solving skills
-High level of organization and dedication
-Excellent communication/ interpersonal skills
-Excellent team working skills
-Excellent client/customer service skills
-Speak English and French
Work Experience
Academic Qualification
Certification/Training
Skills
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