Quality Control 10 Yrs

JOEL KAPLAN

MANAGER/SERVER

805-***-****

***********@***.***

SIMI VALLEY, Ca. 93063

CONTACT

SKILLS

• Quality Control

• Food Quality Standards

• Daily specials memorization

• Training expertise

• Professional Demeanor

• Corporate Training Programs

• Effective Time Management

• Food presentation

• Excellent Communication

• Menu Memorization

• Server Management

• Food running skills

• Dining area maintenance

• Team Member Training

• Multitasking Abilities

• Server etiquette

• Cash Handling

• Safe handling procedures

• Problem-solving abilities

• Exceptional communication

• Item promotion

• New employee mentoring

• Wine service

• Safe Food Handling

At The Cheesecake Factory, I honed my expertise in training program design and exceptional communication, mentoring new hires to excel in customer interaction and dining experience. My adeptness in server management and food quality standards significantly elevated service levels, showcasing my ability to blend hard and soft skills effectively. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the Server Trainer role at your company.

2

Adaptable professional with 25 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the role at your company. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the Server Manager role at your company.

PROFESSIONAL SUMMARY

Server Trainer

The Cheesecake Factory, Thousand Oaks, Ca.

EXPERIENCE

January 1999 - June 2024

Mentored new employees by providing guidance on proper etiquette when interacting with customers.

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• Served as positive role model and mentor for restaurant waitstaff.

• Guided guests through menu items to promote ultimate dining experience. Chemistry, Physiology

Peirce Jr. College, Woodland Hills Ca., US

EDUCATION

CERTIFICATIONS

• Real Estate license

• Food handlers license

• Food and beverage pairings

Hugo Carrillo — The Cheesecake Factory

General Manager

805-***-****

***********@***.***

REFERENCES

My G.M.

Contact this candidate