IYORE MILDRED ISIKHUEMEN
****G W BROADWAY COLUMBIA, MISSOURI 65203
Tel No.: 312-***-****
Email: ********@*****.***, *****.**********@*****.*** OBJECTIVE:
Driven Strategic Business Development Manager with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly organized manager with hands-on experience in planning and implementing assigned projects, ensuring timely delivery despite strict time constraints and seeking an opportunity to lead cross-functional teams and drive product innovation in a fast-paced and dynamic organization. WORK EXPERIENCE:
KENNEDIA HMO LIMITED
Head of Business Development and Client Service 1
st
April 2024 – Till present
HALLMARK HMO 1
st
Jan. 2022 – 31
st
March 2024
Deputy Marketing Manager
HALLMARK HMO 1
st
Sept. 2018- 31
st
Dec. 2021
Assistant Marketing Manager
METROHEALTH HMO LIMITED 1
st
Sept. 2015- Aug. 2018
Marketing Executive
XNET SECURITY TECHNOLOGIES LTD Jan. 2014-Aug. 2015 Sales Executive
ARCHIVE GLOBAL MANAGEMENT LIMITED Nov 2012 – Dec 2013 Business Development Executive
KEYSTONE BANK LIMITED, ASABA, DELTA STATE (NYSC) Nov. 2011- Oct 2012 Customer Service Officer
PROFESSIONAL EXPERIENCE
Generated a pipeline of more than NGN500 million in net new opportunities in 1 year.
Implemented several strategies that successfully increased sales and improved client retention rates.
Initiate and oversee brand awareness programmes like Hallmark HMO’s yearly World Blood Donor Drive and Stakeholder Engagement Programme.
Generated a production of NGN100Million within 3months at Kennedia HMO
Initiate the sponsoring of events across different sectors to build brand visibility.
Handles a cumulative portfolio of NGN1.2Billion after 3years at Hallmark HMO
Initiated and managed the software integration between Hallmark HMO and Paddycover (A customer aggregator platform for insurance products.) to drive sales.
Initiated and managed the business partnership between Hallmark HMO and Medicard Nigeria (A third-party HMO provider in Nigeria).
Contributed a 30% drop in returns through improved customer consultation techniques.
Helped to achieve a 100% increase in sales revenue within 1 year
Help set up a department to concentrate on client retention and management at Hallmark HMO EDUCATIONAL HISTORY:
University of Benin ( Nigeria)
BSc (Ed) in Health Education
2010
University of Benin(Nigeria)
Diploma in Applied Microbiology
2006
CERTIFICATIONS AND TRAINING
Certificate in Project Management Professional
Project Management Professional Institute
In View
Professional Certificate in Marketing
The Chartered Institute of Marketing( UK)
2023
Marketing like dating
Resource Intermediaries Limited( Nigeria)
2021
Customer Relationship Management
Tom Associates ( Nigeria)
2016
HMO Operations in Nigeria
Oxford Health Consultant ( Nigeria)
2015
SKILLS:
Business development management
Sales and marketing operations management
Project management
Product management
Strategic development management
Team leadership and management
Training and coaching
Client service expert
Marketing Analytic skills
Knowledge of CRM systems
Excellent writing and oral Communication Skills
Critical thinking and results-driven decision-making
Strong negotiator
REFERENCES
Available on request