Shannon Groat
Nevada, IA *****
**********@*****.***
Diligent and detail-oriented support professional with 14 years of experience in various roles, including custodial, direct support, and event planning. Proficient in cleaning, maintenance, and customer service. Possess a strong background in machine operation and food service. Skilled in Microsoft Office and event planning. Hold a driver's license and have experience as a delivery driver. Work Experience
RCA Rural Carrier Associate
Post Office USPS-Huxley, IA
May 2023 to August 2024
• Sorted and distributed incoming mail to appropriate departments, ensuring timely delivery
• Maintained accurate records of all incoming and outgoing mail using computerized tracking systems Delivery Driver
Amazon.com-Ankeny, IA
October 2021 to April 2023
• Delivered packages and goods to customers in a timely and efficient manner
• Ensured the safe handling and transportation of fragile or perishable items Custodian
Iowa State University-Ames, IA
January 2018 to September 2021
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
Direct Support Professional
Mainstream Living-Ames, IA
December 2016 to January 2019
• Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
• Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation Machine Operator
Pella Corporation-Story City, IA
January 2001 to December 2003
• Performed routine inspections on machines to ensure proper functioning and made necessary adjustments or repairs as needed
• Demonstrated strong attention to detail when inspecting finished products for defects or irregularities Event Planner
Prairie View Golf Course-Nevada, IA
April 1998 to November 2003
• Planned and executed corporate events, including conferences, seminars, and product launches
• Developed comprehensive timelines and schedules for each event to ensure all tasks were completed on time
Direct Support Professional
North Central Human Services-Nevada, IA
May 1999 to July 2002
• Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
• Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation Baker/Busser
Perkins Family Restaurant-Ames, IA
February 1997 to June 1999
• Followed recipes and production schedules to ensure timely delivery of fresh products
• Maintained a clean and organized work area, adhering to food safety and sanitation guidelines Education
Associate's degree in Liberal Arts & Sciences
DMACC - Ankeny, IA
May 2002 to May 2006
Skills
• Delivery Driver Experience (6 years)
• Custodial Experience (6 years)
• Restaurant Experience (10+ years)
• Microsoft Office (4 years)
• Machining (3 years)
• Event Planning (4 years)
• Cleaning Experience (10+ years)
• Serving Experience (4 years)
• Assembly (5 years)
• Bartending (2 years)
Certifications and Licenses
Driver's License