Enjilque Andrews
Rocklin, CA **765
**********@*****.***
Objective: Results-oriented professional seeking a challenging role in the medical sector where I can leverage my critical thinking, analytical skills, and problem-solving abilities. I aim to contribute to a diverse team that values collaboration and continuous improvement. Skills
● Critical Thinking: Ability to analyze situations, evaluate options, and make informed decisions.
● Problem Solving: Expertise in identifying issues and developing effective solutions in fast-paced environments.
● Analytical Thinking: Proficient in interpreting data, drawing conclusions, and implementing actionable plans.
● Effective Communication: Strong verbal and written communication skills, facilitating clear exchanges of information.
● Leadership and Team Management: Experienced in leading teams, promoting collaboration, and empowering team members.
● Organizational Skills: Ability to manage multiple tasks efficiently while maintaining attention to detail.
● Customer Service Excellence: Committed to providing empathetic and professional care to clients and patients.
● Adaptability: Flexibility in adjusting to changing priorities and new challenges.
● Time Management: Skilled in prioritizing tasks to meet deadlines and optimize workflow. Experience
Innovative Computer Services & Solutions - Hybrid, CA Operations Manager
02/2023 - 08/2024
● Analyzed operational data to prepare action plans that improved productivity and service quality.
● Identified problems within processes and implemented strategic solutions to enhance team performance.
● Facilitated cross-departmental meetings to encourage collaboration and achieve desired outcomes.
● Provided relevant training and resources to team members, promoting continuous development.
● Monitored team dynamics, leveraging analytical skills to identify areas for improvement and reinforce strengths. Arch Staffing (Agency) - San Mateo, CA
Covid Tester/Phlebotomist
01/2020 - 04/2021
● Employed critical thinking to follow established testing protocols and adapt to unique patient needs.
● Analyzed patient data to ensure accurate completion of order forms and verified information effectively.
● Set up test sites while assessing and optimizing workflow for efficiency and cleanliness.
● Conducted Covid-19 swab collections and antibody testing, applying problem-solving skills to address patient concerns.
● Ensure proper packing of specimens for transportation, maintaining appropriate temperature controls, and adhering to established guidelines for delivery to the laboratory.
United Careline (Agency) - San Mateo, CA
Covid Tester/Phlebotomist
12/2020 - 04/2021
● Followed and evaluated testing protocols at private schools, ensuring adherence to guidelines.
● Applied analytical thinking to manage logistics and maintain organized testing environments.
● Engaged with patients effectively, addressing questions and concerns to enhance their testing experience.
● Transport specimens by packing them properly ensuring they are stored at appropriate temperatures and transported to the laboratory according to established guidelines.
Trident Care - San Leandro, CA
Mobile Phlebotomist
05/2019 - 08/2020
● Utilized critical thinking to accurately identify patients and determine appropriate blood sample collection procedures.
● Ensured proper labeling and transportation of specimens by following stringent safety guidelines.
● Collaborated with dispatch and laboratory departments, employing problem-solving skills to streamline processes.
● Provided care to geriatric and disabled patients, demonstrating empathy and professionalism.
● Followed strict protocols for blood handling, ensuring specimens were collected, labeled, and stored according to established guidelines.
● Conducted routine checks to ensure all equipment was functioning properly and maintained in good working condition. Starbucks - Antioch, CA
Supervisor
06/2017 - 12/2018
● Analyzed sales data and team performance metrics to optimize store operations and improve service delivery.
● Managed opening and closing procedures, demonstrating leadership and effective communication with team members.
● Maintained composure and problem-solving capabilities during peak hours, addressing customer issues promptly.
● Conducted monthly inventory assessments, applying analytical skills to manage stock levels efficiently.
● Managed daily cash handling procedures, ensuring accuracy and compliance with company policies. EXTERNSHIP:
Kaiser Permanente Delta Fair Medical Offices - Antioch, CA 11/2017 - 12/2017 Phlebotomy Externship
LabCorp - Phoenix, AZ 11/2015 - 12/2015
Phlebotomy Externship
EDUCATION:
Foothill College 2020
Sonography
Contra Costa Medical Career College – Antioch, CA 2017 Licensed Phlebotomist
Providence Training Institute – Phoenix, AZ 2015
Licensed Phlebotomist NHA
Butte College – Oroville, CA 2010
General Education
Freedom High School 2008
High School Diploma