Lillian Franklin
*** ******* ****** ***********, ** 32304
********@******.***.**.***
Objective:
To use my excellent customer service skills to support residents regarding their needs and concerns with a positive, caring attitude.
Skills:
Excellent communication skills - both verbal and written
Positive and friendly demeanor
Hard-working and loyal
Education:
Tallahassee Community College, Tallahassee, FL (May 2020 - Present)
Major: Computer Programming & Web Development
GPA: 3.04
Projected Graduation: Spring 2023
Tallahassee Community College, Tallahassee, FL (Aug. 2016 – April 2020)
Degree: Associate in Arts in the completion of all health field classes.
Honored for G.P.A. 3.31 for all semesters
Fall 2018
Academic Organizations
The National Society of Leadership and Success
Professional Experience:
Publix supermarket (Deli clerk) (June 2023- Present)
Great customer service, prepare subs for customers the way they want them,
Clean salad bar and set it up, cook if needed, keep area clean.
Sam’s club, (January 2023- May 2023 (Bakery)
Great customer service
Package breads etc., assist customers, take orders, clean.
Goodwill Industries, Tallahassee, FL (July 2021- September 2022)
Floor Attendant
Provide customer service
Stock merchandise
Prepare clothes and shoes for display
Wendy’s Restaurant, Tallahassee, FL (June 2019-Dec. 2019)
Cashier and Cook
Completed customers transactions
Provided excellent customer service
Balanced the cash drawer
Prepped and cooked all food to order
Maintained clean and safe environment
Kearney Center (Jul. 2015 - Jun. 2016)
Attendant
Responsible for maintaining a clean and professional environment (both inside and outside)
Provided resources to clients
Give advice and encouragement to those in need
Any assigned duties as needed
Pizza Hut: (Aug.2015 - Oct. 2016)
Cook
Prepped and cooked all food to order
Maintained clean and safe environment
Provided excellent customer service
Volunteer Experience
Pass out devotional books and share the good news about Jesus
Sing in the choir
Secretary for the Sunday School
Help the elderly by going to pick up their medicine
Do laundry service for those who don’t have a washer or dryer
Encourage people that I encounter daily
Go to farm shares and deliver food to those who need it