Customer Service General Laborer

Darryl Birge

Customer Service/General Laborer

Contact

Chicago, IL 60651

708-***-****

*******@*****.***

Summary

Patient and empathetic team player with an extensive background in conflict resolution and attentive customer care. Seeking a progressive role that will allow me to utilize and strengthen my current abilities while learning and developing new skills.

Education

University of Alabama

Huntsville, AL

Some college

Key Skills

Customer Service

Quality Control

Machine Operation

Case Management

Problem-solving

Experience

September 2018 – August 2023

Lutheran Social Services • Chicago, IL

Counselor

• Conduct client intake and registration.

• Assisted clients with creating their plan of action.

• Partner with licensed practitioners to develop sustainable treatment plans.

• Facilitate basic coping strategy trainings for clients. April 2022 – January 2023

The Royal Group • Chicago, IL

Corrugator Operator

• Set up, calibrate, adjust and troubleshoot corrugating machine.

• Operate machine to make stock packing material.

• Inspect finished product for any imperfections.

August 2019 – March 2022

TruGreen • Park Ridge, IL

General Laborer

• Assisted with landscape maintenance.

• Operated and maintained various lawn care equipment.

• Conduct regular inspections of property and equipment.

• Maintained records of maintenance and equipment inventory. November 2010 – November 2018

Multiple Machine Operator roles

• Monitor product standards and quality control programs.

• Operated forklift, hoists, and other material handling equipment.

• Adhered to all safety protocols and safe work practices to reduce likelihood of injury.

• Studied blueprints, work instruction documents, sketches, drawings and manuals to determine dimensions and

tolerances.

Certifications & Licenses

• Driver’s License

• Forklift Certification: April 2023 -Present

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