February **** - Present
LAURA LUDUBA
+254********* *******@*****.***
Professional Summary
A highly disciplined Security Guard with 6 years of experience in protecting personnel, maintaining secured environment in retail and public environment and conflict resolution. I possess a strong communication skills and strong observational skills.
Skills
•Emergency response •Work independently and in team •Patroling and security checks •Conflict resolution
•Imcident reporting •Document daily activities
Experience
Kakamega County Referral Hospital
Security Guard
Listened to patients needs and provide required directions. Foster positive relationship with patients and medical staffs to enhance loyalty. Covered extra shifts to maintain flexible schedule to my colleagues. Conduct regular patrol across designated areas ensuring security of personnel and properties. Respond promptly to emergency situations.
Checking credentials and conducting bag search.
Umeme Retail - Mbale
Security Guard
Maintained safety and security of customers and staffs in a busy retail environment. Provided excellent customer service to customers and staffs. Responded to alarms, managing situations with calm and professionalism. Ensured a safe environment for shoppers and staffs. Deterred shoplifting and work closely with law enforcement. Conduct routine search for individuals and patrol parking lot ensuring safety of property. Assisted in crowd control during peak hours.
Conflict resolution and documenting of daily activities. Certification
• County Marshalls Security Agency
Training for 6 weeks in January 2021.
•Newnham Security Agency
Training for 4 weeks in January 2017.
•St. John Ambulance
First Aid
Education
Kenya Institute of Security and Criminal Justice
Diploma In Criminology
Mary Seat Bulimbo Girls Secondary School
English, Mathematics and Sciences
Nangina Girls Primary School
English, Mathematics and Kiswahili
Languages
•English