Customer Service Data Entry
Resume:
Paterson NJ, *****
**************@*****.***
Albert Fernandez
SKILLS
* Data entry
* Inventory management
* Problem-solving
* Teamwork
* Time management
* Customer service
* Pest control knowledge
EXPERIENCE
Hot Topic Wayne NJ — temp key holder
August 2019 - May 2024
1. Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
2. Consistently exceeded monthly sales targets by 43% through effective product knowledge and persuasive selling techniques 3. Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
4. Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
5. Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Bjs wholesale Club Wayne NJ — receiving/inventory clerk August 2022- October 2023
1. Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
2. Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
3. Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
4. Entered and verified data accurately into company database, ensuring data integrity
5. Performed regular audits of data entries to identify and correct errors, maintaining a high level of accuracy
Aptive Environmental Randolph NJ — pest control technician June 2023 - September 2024
● Conducted thorough inspections of residential and commercial properties to identify pest infestations and determine the most effective treatment plan
● Educated clients on pest prevention measures, providing tailored recommendations to address specific infestation concerns
● Maintained accurate records of service visits, treatments applied, and client communications for compliance purposes
● Conducted thorough inspections of residential and commercial properties to identify pest infestations and determine the most effective treatment plan
● Educated clients on pest prevention measures, providing tailored recommendations to address specific infestation concerns EDUCATION
Universal technical institute - Bloomfield NJ, September 2024-Present
* Basic automotive tools and equipment: Learning how to use various tools like wrenches, screwdrivers, and diagnostic equipment.
* Safety protocols: Understanding and practicing safety procedures in a workshop environment.
* Engine fundamentals: Learning about the different components of an engine, how they work together, and basic maintenance procedures.
* Electrical systems: Understanding the basics of automotive electrical systems, including batteries, starters, alternators, and wiring.
* Brakes and suspension: Learning about the components and functions of brake and suspension systems.
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