Supply Chain Operations Lead

Shaletria (Shun) L. Cleaves

**** ******* ****** **** / *******, TN 38118 / 901-***-**** / ***********@*****.***

Objective

To obtain employment utilizing my knowledge of advanced warehouse and shipping procedures to organize smooth warehouse processes.

Education

National College of Business and Technology Graduated 2016/ Honors 4.0

Associate Degree in Business Administration Management

Current Employment History

FedEx Supply Chain Memphis, TN

Team Lead/ – June 2021 to Present

Managing the day-to-day activities of the team.

Motivating the team to achieve organizational goals.

Conducting training and start up meetings.

Follow and encourage all safety practices. Reporting concerns to a Safety Team member or member of Management.

Ability to work effectively in a multi- tasking required environment. Assist Operations Manager on special projects as required. Assist in maintaining the security of the facility.

Inspecting packages to ensure they are not damaged.

Weighing packages and labeling them appropriately.

Keeping records of packages including delivery notes, invoices, etc.

Shipping Clerk – May 2008 to June 2021

Arranged shipments by checking stock to determine anticipated delivery requirements, expedited orders going domestic and international. Ship confirm orders for LTL, domestic and international.

Shipped items by examining items, destination, route, rate, delivery time; ordering carriers.

Verified items shipped by matching bills of lading; reconciling quantities; noting discrepancies.

Kept customers informed by forwarding notice of item availability, shipment date and method, and current status, answering questions.

Receiving Discrepancy Clerk – December 2005 to May 2008

Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

Requisition and store shipping materials and supplies to maintain inventory of stock.

Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

Past Employment History

ServiceMaster – October – 2012 to March 2013

•Perform all cleaning for facilities using provided ServiceMaster products tools and procedures. Sweeping, mopping, trash removal, restroom cleaning, dusting, and windows.

Blooming Garden Florist Memphis, TN

Office Supervisor – 7 years

Greeted customers; assisted customers in selection of desired arrangements; assisted floral designer as needed; maintained office services by organizing office operations and procedures; prepared payroll; controlled correspondence; reviewed and approved supply requisitions; scheduled employees and assigned tasks; followed up on work details.

Federal Express Memphis, TN

International Senior Checker/Sorter – 5 years

Assisted customers with freight documentation as needed; verified documentation; matched freight description using electronic or manual system; arranged freight to maximize trailer capacity;

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