Security Guard Customer Service
Resume:
Desmond mundell
Mount Vernon, NY
****************@*****.***
Work Experience
Security Guard
Westech Security & Investigations Inc.-East Tremont, NY March 2023 to July 2024
• Patrolled assigned areas to ensure the safety and security of premises
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
• Maintained a safe environment during large-scale events attended by XX+ attendees Sales Associate
Spirit Halloween-New Rochelle, NY
October 2023 to December 2023
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads Security Guard
Metro One LPSG-Mount Vernon, NY
April 2022 to April 2023
• Patrolled assigned areas to ensure the safety and security of premises
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Successfully prevented XX theft incidents through vigilant monitoring techniques Education
High school diploma
Holy trinity high school - Kingston, NY
January 2010 to June 2016
Skills
• Security
• Sales
• Active listening
• Surveillance
Additional Information
A easy person to get along with
Hardworking person
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