021-***-***** KIARA ANOP
*****.****@*****.***
Education
Licenses &
Certifications
Skills & Programs
Hobbies
AUT (2016 - 2018)
Bachelor of Arts: Majoring in
Photography & Minor in Creative
Design
Pakaranga College (2013 -2015)
NZQA : Endorsed with Merit in Level 1,
Level 2, and Level 3 Farmers Distribution Centre NOV 2018 - SEPT 2022 Logistics Coordinator
3PL Duties
- Create picking lists from Supply Chain Vendors purchase orders for drivers to use for palletising their order pickups
- Checking the drivers pick accuracy before the Suppliers come for pickup
- Weekly billing for Suppliers warehousing storage for their stock
- Monthly forecasting for expenses such as labour time, machinery usage, pallet movement (inbound and outbound) to generate 3PL’s profit performance
- Liaise and delegate with dispatch drivers for freight pickup and delivery
- Overlook put-away data for suppliers stock drop-off
- Liaises service desk enquires and comms between the relevant department and team members
- Manage a team of 2 drivers who pick and stage suppliers orders, as-well as off loading orders
E-Store Inventory
- Create daily allocation, short picks and suspect reports that look at outbound orders
- Daily bin checks for stock loss prevention
- Checking the data accuracy for orders, comparison using SAP and RDS software
- Writing Stock In and Off - to minimise stock discrepancies
- Liaising with the customer service team to ensure that old orders are priori- tised for shipping
- Manage a team of runners that do the psychical checks for reports that I create
Stevens Distribution Centre Management
- Overlooking web store orders, running reports for outstanding and current orders
- Stock Checks for customer order accuracy
- Processing & managing customer orders and returns
- Bin to Binning stock out of returns to pick face
- Receiving orders from vendors sent from support office buyers that request samples - take care of writing stock off, creating and sending out the order
- Managed a team of 15 workers - 2IC Placeholder
- Receipting inbound stock for warehousing distribution
- Ensuring there is enough replenishment stock for pick face (min and max) Accredited Person Certification - IVS
Training
Work Experience
I am an all-rounder with a background in logistics and supply chain work. However, I have managed customer relationships from both a B2B and B2C perspective, providing me with a holistic overview of client relationships. I am eager to upskill and grow my skillset in an area that can utilize the experience I have.
Steel & Tube OCT 2022 - ONGOING
Customer Experience Consultant
- Answer phone calls through purecloud calling software for roofing enquiries.
- Key customer orders and quotes for Kainga Ora NZ housing.
- Manage front desk and walk in enquiries throughout the day
- Manage customer credit issues and returns
- Data Entry
· SAP Dexion RDS
· Microsoft Office 365
· Google Applications
· Adobe - Photoshop & Lightroom
· CRM
· AX
· Purecloud Calling
· Gaming
· Spending time with friends &
family
· Movies
· Photography
MY PROFILE
References
Avaliable upon Request.