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Technical Support Consumer Experience

Location:
Farmington Hills, MI
Posted:
October 23, 2024

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Resume:

Andre Champoux

Innovative engineering, design, strategy, analyst and MBA with rich experience leading global initiatives, transforming design, and cultivating customer experiences leveraging both traditional and digital methodologies. Offers a rare blend of creative and analytical thinking and direction to build design, development and strategy tactics, and drive internal transformations with an outstanding analytical prowess. Inclusive thoughtful leader with an outstanding command of cultural nuances.

Gracefully tackles aggressive and complex programs, fostering a team-centric mentality to deliver on seemingly impossible timing, design, quality, and financial challenges. ***************@*****.***

734-***-****

Farmington Hills, MI 48336

Skills & Knowledge

Quality

Engineering

Marketing

Consumer Experience

Management

Business Strategy

Procurement

Masters of Business Administration

University of Phoenix

2016

Technical Writing for Business (Certificate)

Washtenaw Community College

2011

Bachelor of Science-Computer Engineering

(Mechanical)

Eastern Michigan University

1996

Education

Technical Core Competencies

Ford Consumer Experience

Management

GREENBELT Certified

Design Thinking

Design & Test Standards

Product Strategy

Product Planning

Leadership & Team Building

Design Assurance

Failure Mode Avoidance

Design

Content Strategy &

Management

JIRA

FMVSS

CAD

Quality

Subsystem Design

Specifications

TeamCenter/Tce

Digital Buck (VisMockup)

GD&T

Innovative engineering, design, strategy, analyst and MBA with rich experience leading global initiatives, transforming design, and cultivating customer experiences leveraging both traditional and digital methodologies. Offers a rare blend of creative and analytical thinking and direction to build design, development and strategy tactics, and drive internal transformations with an outstanding analytical prowess. Inclusive thought leader with an outstanding command of cultural nuances. Gracefully tackles aggressive and complex programs, fostering a team-centric mentality to deliver on seemingly impossible design, timing and financial challenges. Ford Motor Company

Technical Support Analyst/Engineer

January 2023-Present

Within the Automotive Safety Office, assist the Office of General Council with technical support for current and upcoming litigation. Analyze design and engineered products, research, retrieve and provide legacy data, technical specifications, drawings, CAD, test reports, test procedures, durability reports, DVP&R, FMVSS, pricing/cost, recall documentation. Collaborate with technical experts, lawyers and management for the best strategy to provide each individual case.

Product Integration Management

January 2021-December 2022

Represent the Features, Software, Integration & Validation (FSIV), Vehicle Chassis in all aspects to ensure timely and quality of electrical designs. Support a robust Electrical & Chassis systems sign-off for GPDS landmarks, and support prototype, pre-launch, and launch build phases in Michigan and Kentucky. Work towards timely and efficient issue identification, communication, tracking, and resolution via Ford management systems.

Design Assurance-Failure Mode Avoidance Analyst

June 2020-December 2020

Lead Chassis Core Module FMA Analysis for multiple modules simultaneously within VCSE. Establish TMM Plans to obtain Master Level for all FMA disciplines. Support D&R Engineers with proper FMA storage for legal references and approval within FEDE. Confirm robustness of all Module DV Plans in conjunction with Reliability SME.

International Marketing & Global Truck Planning Analyst May 2019-June 2020

Drive transformation across the enterprise and develop strategic product plans for future Ranger/Transit Connect programs (US, Australia & UK). Product Development liaison to drive incorporation of Middle East & Africa requirements in early Product Planning and development stages for US Postal Service and Ranger. Develop profitable business plans to achieve 88%-110% Time Adjusted Rate of Return (TARR). Minimize Tooling, Facilities, Launch, Engineering (TFLE) investment required to develop new vehicle programs from cradle to grave.

Professional Experience

Innovative engineering, design, strategy, analyst and MBA with rich experience leading global initiatives, transforming design, and cultivating customer experiences leveraging both traditional and digital methodologies. Offers a rare blend of creative and analytical thinking and direction to build design, development and strategy tactics, and drive internal transformations with an outstanding analytical prowess. Inclusive thought leader with an outstanding command of cultural nuances. Gracefully tackles aggressive and complex programs, fostering a team-centric mentality to deliver on seemingly impossible design, timing and financial challenges. Ford Motor Company

Senior Design Engineer

March 2015-May 2019

Piloted multiple vehicle programs using the CATIA CAD system. Lead and control documents for Ranger/Mustang Cooling Systems, High Pressure Fuel System, complete Maverick platform manufacturing and ergonomic manual tool study, multi vehicle packaging layouts and reviews. Arithmetic stack-up calculations with the implementation of GD&T. Design foam NVH components, engine beautification covers. Implement Design Guide Parameters, TeamCenter Engineering (TCe), and TDM library management. CURT Group

Program Manager/Senior Design Engineer

September 2014-March 2015

Manage programs for the design, development and testing for ‘aftermarket’ cargo management and towing products. Maintain top market standing and

‘first to market’ initiative. Coordinate meetings Engineering, Marketing and Manufacturing departments. Utilize AutoCAD Inventor design trailer hitches, ball mounts, front end push bars, bull bars, brush bars, tow hooks. Develop FEA analysis reports, chair design review meetings, design production fixtures with cooperation of the manufacturing team in Eau Claire, WI. Federal Mogul

Program Manager/Senior Design Engineer

November 2013-September 2014

Manage programs for the design and Development of ‘aftermarket’ light vehicle, commercial vehicle and OE Braking Systems (rotors, drums, cables, hoses, hydraulics) utilizing AutoCAD 2012 for various name brands (Wagner, MOOG). Arithmetic stack-up calculations with the implementation of GD&T, CAD data management, precision part lists and distinction between OE applications. Support Marketing requests and coverage plans, schedule work and providing problem solving support.

Professional Experience (cont.)

Innovative engineering, design, strategy, analyst and MBA with rich experience leading global initiatives, transforming design, and cultivating customer experiences leveraging both traditional and digital methodologies. Offers a rare blend of creative and analytical thinking and direction to build design, development and strategy tactics, and drive internal transformations with an outstanding analytical prowess. Inclusive thought leader with an outstanding command of cultural nuances. Gracefully tackles aggressive and complex programs, fostering a team-centric mentality to deliver on seemingly impossible design, timing and financial challenges. ROUSH Industries

Senior Design Engineer

August 2011-November 2013

Responsible for the Design and Development of Valve Train components and assemblies utilizing CATIA V5, ProE Wildfire 5.0, & CREO CAD systems for various Ford Engine Programs. Arithmetic stack-up calculations with the implementation of GD&T, data collection using internal and external FTP data distribution using Tce (Teamcenter 2007) and Windchill, and CAD data management.

Terumo Heart

Senior Design Engineer

October 2010-August 2011

Lead the design department using ProE Wildfire 5.0 & CREO CAD systems for medical devices (DuraHeart II). Development of detailed prototype and production drawings. Use ProE Mechanica for FEA analysis, produce prototype parts and assemblies, develop manufacturing procedures. Coordinate cost and timing with vendors/suppliers, arithmetic stack-up calculations with the implementation of GD&T, data collection using internal and external FTP data distribution (Windchill), and CAD data management. Professional Experience (cont.)

Innovative engineering, design, strategy, analyst and MBA with rich experience leading global initiatives, transforming design, and cultivating customer experiences leveraging both traditional and digital methodologies. Offers a rare blend of creative and analytical thinking and direction to build design, development and strategy tactics, and drive internal transformations with an outstanding analytical prowess. Inclusive thought leader with an outstanding command of cultural nuances. Gracefully tackles aggressive and complex programs, fostering a team-centric mentality to deliver on seemingly impossible design, Career timing and & Technical financial challenges. Education Advisory Board (Farmington Public

Schools)

Special Olympics Volunteer

Brazilian Jiu Jitsu-Blue Belt

Lambda Chi Alpha Fraternity

Eastern Michigan University Water

Polo

Interests/Activities

g{tÇ~ lÉâ4



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