Customer Service

Destiny NELSON

**** ****** *****, ********, ********, 20746, US + 202-***-**** + ***************@*****.***

Professional Summary

AA young woman aspiring to use her skills in sales and hospitality to improve the club scene to bring fresh energy’, great charisma and amazing

customer service to hospitality businesses

Skills

+ Supervision «tem promotion

© Organization Branding

© Team management 4 Sales expertise

Education

High School - 2019

Suitland High School - District Heights, MD

Work History

Hookah Server - June, 2020 to Present

Queen Cafe Hookah - Washington, DC

+ Greeted customers and helped them with any questions they had.

# Removed trash, spills, and trays to Keep areas clean and professionally organize.

© Ensured exceptional guest experiences through attentive service,

© Kepta close eye on customer movernents room for new customers.

1d quickly cleared empty tables to m

‘© Took empty glasses tothe kitchen, washed and polished them, and discarded the trash,

Cocktail Waitress - January, 2021 to June, 2022

Hangar Club - Camp Springs, MD

Served alcoholic and non-alcoholic beverages in a bar setting.

(Checked identification to enforce the age requirement for alcoholic beverages.

Managed food resources, memorized orders, and wrote patrons’ food orders on slips in a [Number]-seat restaurant,

Double-checked [Number] daly IDs to ensure that patrons were of legal drinking age

1d that [State] liquor laws were followed.

Kept an eye on guests for signs of intoxication and immediately alerted management.

Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.

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