Customer Service General Manager
Resume:
BRIAN SKRZYPEK
TUCSON, AZ *****
**********@*****.***
Hard-working and reliable, with versatile work experience. Looking for an engaging opportunity for my next challenge.
EXPERIENCE
2021 – 2024
COOK, ROMA IMPORTS (Tucson, AZ)
Ran the restaurant side of the business, including executing all prep work and ensuring orders were made and sent per specifications.
2017 – 2020
COOK, Fort Lowell Pub (Tucson, AZ)
Performed various front- and back-of-house roles, including cook, server, dishwasher, barback, and bouncer in this high-volume restaurant. Handled multiple roles each shift. Jumped in where and when needed.
2008 - 2016
CUSTOMER SERVICE REP/GENERAL MANAGER, Lakeside recovery (Hamburg, NY)
Managed workflow for 30 customer service representatives at thriving debt collection agency. Assigned case files and monitored calls for compliance with laws and regulations. Trained employees to use a compassionate approach in client interactions. Pursued and acquired debt portfolios.
1999 - 2008
CO-OWNER, Pieman Construction (Fort Collins, CO)
Exclusive contractor for multiple residential developers, averaging 40 homes per year. Installed hardwood flooring, exterior trim, and decking to meet developer and homeowner specifications. Procured building materials. Trained and oversaw employees.
1997 - 1998
LEAD LINE COOK, Egg & I Restaurant (Fort Collins, CO)
Controlled operation of kitchen and kitchen staff in this high-volume restaurant.
EDUCATION
Hamburg Senior High School (Hamburg, NY)
CERTIFICATIONS
ServSafe Certified
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