Tamara Smith
Naperville, IL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Shift Lead/Pharmacy Technician
Walgreens-Montgomery, IL
September 2022 to Present
daily opening up the store, smart counts,, bringing in shipment. Restocking, outdates, training other associates when necessary, price changes scheduling associates . also a designator helper, which means I also work in pharmacy when needed or overflows filling prescriptions. running the window. A key holder of the establishment. Cash handling as well as drops and pickups for cash every week. I’d assist with shortages and scan outs of the store. I’d bring in shipment every week. Rearranging the store with floor plans as well as up sales keeping track of kpi to make sure we met our goals every week- month. I’m reasonable for issue refunds if necessary & providing a receipt to every customer. Front Desk Receptionist (part-time)
Elmwood Nursing Home-Aurora, IL
March 2021 to May 2022
• Greet visitors, prospective candidates and other visitors Answer telephones and direct the caller to the appropriate associate Provide callers with information such as company address, directions to the company location, company fax numbers, website, and other related information Maintain and manages calendars for conference rooms Receive, sort and forward incoming mail
Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.) Assist in the ordering, receiving, stocking, and distribution of office supplies Assist with other related clerical duties such as photocopying, faxing, filing and collating Assist in preparing regularly scheduled reports
Scheduling meetings as well as patients visits
Data Entry Clerk/Customer Service Representative
The Swim-Chicago, IL
April 2019 to June 2021
Working Microsoft excel, taking inbound calls and placing orders for customer. Tracking packages, cancelling orders, Updating billing information.
Inspect return products or products in general, update data and system data entry. scrapping anything that could not be shipped out. I worked with pallet jacks. I’d be responsible for sanitation for the designated areas in use.
Sales Associate/Lead
JCPenney-Aurora, IL
February 2017 to January 2018
Welcoming Customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer. Education
Associate's degree
Waubonsee Community College - Sugar Grove, IL
August 2018 to Present
High school diploma or GED
West Aurora High School - Aurora, IL
August 2014 to May 2018
Skills
• Microsoft Office (4 years)
• Flexibility
• Phone Etiquette
• Data Entry
• Microsoft Outlook
• Team Work
• Windows
• Manufacturing
• Leadership
• Business analysis
• Pricing
• Analysis skills
• Leadership
• Microsoft Access
• Conflict management
• Order entry
• Warehouse management system
• Supervising experience
• Office management
• Merchandising
• Guest services
• Hospitality
• Accounting
• Training & development
• Upselling
• Inventory management
• Pharmacy Technician Experience
• Customer service (5 years)
Certifications and Licenses
Pharmacy Technician License
June 2023 to Present
Pharmacy Technician Certification
June 2023 to Present
CPR Certification
February 2023 to February 2025