Supervisor/security officer

Denise Saunders

Harrisburg, Pennsylvania ***** • 240-***-**** • *************@*****.***

Skills

Triage Microsoft Word

Microsoft Excel Organizational Skills

Laundry Clerical Experience

Vital Signs Computer Literacy

Medical Receptionist Experience Administering Injections Microsoft Office Typing

Computer Skills Medical Scheduling

Medical Records Medical Billing

Quality Assurance Hipaa

Customer Service Front Desk

English Multi-Line Phone Systems

EHR Systems Patient Care

Caregiving Anatomy Knowledge

Phone Etiquette Managed Care

Communication Skills Medical Terminology

Insurance Verification EMR Systems

ICD-10 Medical Office Experience

Allscripts Records Management

Windows Cash Register

Inventory Management Shipping Procedures

Quality Control Warehouse Operations

Positive Attitude

Professional Summary

Seasoned professional with years of experience in material handling, examining, and packaging. Skilled in verifying containers, managing inventory, and maintaining accurate shipping/receiving records. Seeking a Packer role to leverage extensive background in order fulfillment and material examining. Work History

Delivery Driver (20 Hours Per Week), 03/2023 to Current DoorDash – Harrisburg, PA

• Conduct thorough vehicle inspections to ensure safety and reliability before and after deliveries Manage order fulfillment, ensuring accurate pick-up from businesses and prompt delivery to customers

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• Maintain fuel levels and vehicle readiness to facilitate continuous operation and service excellence.

• Completed on-time deliveries by choosing best and most efficient routes.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products. Postal Clerk (40 Hours Per Week), 04/2024 to 06/2024 USPS – Milford, DE

Efficiently processed, sorted, and distributed incoming and outgoing mail and packages, ensuring timely delivery while maintaining high level of accuracy and customer service at USPS.

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• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy. Collaborated with team members to maintain clean and organized work environment, promoting efficiency and safety.

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• Monitored performance of junior team members and offered support.

• Moved bulk containers and large parcels with equipment. Administrative Assistant (40 Hours Per Week), 04/2023 to 11/2023 Aston Carter – Middletown, PA

Managed front desk operations, including proficiently answering incoming calls, greeting guests, and facilitating effective message-taking and call transfers

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Coordinated mail handling and distribution, ensured timely filing, and assisted with document reproduction and invoice retrieval from company database

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Upheld office presentation by maintaining organized and clean reception area, and executed variety of administrative tasks as required.

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Cleaning Technician (20 Hours Per Week), 05/2023 to 09/2023 Facility Concierge Services – Harrisburg, PA

Maintained high standards of cleanliness and sanitation by thoroughly disinfecting showers, toilets, and urinals, ensuring health and safety in high-traffic restrooms

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Executed comprehensive cleaning duties including vacuuming, sweeping, mopping, and trash removal to provide a tidy and hygienic environment across various facility zones

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Managed inventory and organization of cleaning supplies, while responding to spontaneous cleaning needs to maintain impeccable facility appearance at all times.

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Scanner/Sorter (40 Hours Per Week), 12/2022 to 02/2023 Miller Brothers Staffing Solutions LLC – Mechanicsburg, PA Accurately scanned and cataloged a variety of grocery and non-grocery items using a handheld scanner, ensuring precise inventory tracking and data entry

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Enhanced production efficiency by maintaining a consistent workflow on the conveyor belt, contributing to the team's ability to meet and exceed performance targets

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Organized and sorted items into designated boxes for distribution, facilitating the timely shipment of goods to both non-profit organizations and commercial entities.

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White Glove (40 Hours Per Week), 02/2022 to 12/2022 D&H Distributing – Middletown, PA

Updated and installed customer-specific software on electronic hardware, ensuring systems met end user requirements

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Managed inventory by meticulously recording asset tags, serial numbers, and model details, contributing to accurate asset tracking

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Prepared and organized products for dispatch, maintaining quality control through cleaning and repackaging in original manufacturer boxes.

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Played a vital role in executing special projects as assigned, ensuring adherence to deadlines while maintaining high-quality output standards.

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Increased office productivity by taking initiative to identify areas needing improvement and proposing viable solutions.

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Shipping/Receiving Clerk (40 Hours Per Week), 09/2019 to 07/2021 Dav-Force – Mechanicsburg, PA

Verified the accuracy of outbound orders by matching items and quantities to documentation, ensuring correct and complete shipments

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Conducted thorough inspections of incoming shipments, cross-referencing items and quantities with bills of lading and other records, while identifying and documenting any discrepancies or damages

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Maintained meticulous records of all shipping and receiving activities, both manually and on the computer, and performed monthly inventory cycle counts to ensure inventory integrity.

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Packer/Shipper (40 Hours Per Week), 05/2019 to 08/2019 Aerotek – Harrisburg, PA

• Ensured accurate fulfillment of orders by meticulously comparing items and quantities with electronic records and packing slips

Prepared and labeled shipments, verifying that packages were correctly addressed and met the required standards for safe delivery.

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Personal Care Assistant (30 Hours Per Week), 05/2017 to 04/2019 GHG Home Care – Harrisburg, PA

Delivered comprehensive personal care and medication reminders, ensuring adherence to client- specific health protocols

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Managed household tasks including cleaning and laundry, contributing to a safe and hygienic living environment for the client

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Provided reliable transportation for medical appointments and errands, enhancing the client's access to essential services and community engagement.

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Medical Receptionist/Front Desk Coordinator (40 Hours Per Week), 07/2010 to 05/2017 Neurological Medicine P.A – Greenbelt, MD

Managed a range of administrative tasks including scheduling, patient check-in/out, and co-payment collection, ensuring a smooth patient flow and efficient front desk operations

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Maintained accurate medical records and facilitated managed care issues, supporting the medical team in delivering patient-focused healthcare

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Utilized EMR systems, specifically Allscripts and Phreesia, to enhance patient care coordination, including handling referrals and follow-up appointments

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Demonstrated proficiency in medical terminology and insurance processes, contributing to the preparation of treatment rooms and the optimization of care delivery.

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Medical Receptionist/Front Desk Coordinator (40 Hours Per Week), 07/2007 to 07/2010 Washington Orthopedics & Sports Medicine – Washington, DC Streamlined front desk operations and effectively trained new staff, ensuring seamless patient support and appointment coordination

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Maintained accurate financial records by posting payments and charges, while adeptly managing physician schedules and multi-line telephone systems.

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Medical Receptionist/Front Desk Coordinator (40 Hours Per Week), 12/2004 to 07/2007 Commonwealth Heart Center – Richmond, VA

Coordinated front desk activities, including scheduling appointments, maintaining physician schedules, and managing patient inquiries, ensuring smooth operational flow

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Processed financial transactions by accurately posting insurance payments to patient accounts and handling billing inquiries.

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Medical Receptionist (40 Hours Per Week), 01/2003 to 12/2004 Devonshire Family Health Center – Harrisburg, PA

Managed high-volume communication by efficiently triaging phone calls and relaying critical messages to appropriate medical staff to ensure seamless patient care coordination

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Streamlined administrative processes, including appointment scheduling, chart preparation, and data entry, contributing to the enhancement of clinic operations and patient service delivery.

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Data Entry (20 Hours Per Week), 01/2001 to 12/2004 Synertech – Harrisburg, PA

Accurately processed insurance claim forms, utilizing diagnostic codes and employer tax identification numbers, ensuring meticulous verification of patient records

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Conducted comprehensive reviews of healthcare providers' insurance claim submissions to maintain high data integrity and accuracy standards.

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Patient Service Specialist (40 Hours Per Week), 01/2001 to 12/2002 Joyner Sports Medicine – Harrisburg, PA

Managed front-office operations, including patient reception, appointment scheduling, and effective triage of incoming calls, ensuring seamless administrative support

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Collaborated with the accounts payable department to prepare payment requisitions, enhancing the accuracy and efficiency of financial processing.

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Education

Medical Business, 08/1992

Career Development Center - Newport News, VA

High School Diploma: 06/1987

Dauphin County Technical School - Harrisburg, PA

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