Customer Service Human Resources

Phone: 336-***-**** Email: **********@***.***

Professional Summary

Committed to making a difference in the workplace understanding the value of training, customer relations and company loyalty. Proficient in management strategies, public service, employee, product, and service direction.

Skills and Abilities

Excellent Communication Public Relations Store Management Administrative Management Business/Vendor Relations Computer Skills Scheduling Budgeting Human Resources

Hospitality Management Business Development Mentoring and Training Finance and Accounting Cashiering Product Inventory Work History

Dunkin Donuts General Manager 03/2023-Present

1509 Franklin Street Chapel Hill, NC 27514 919-***-**** Management duties include Hiring, Supervision, Profit and Loss, Training, Food Service, Customer Relations, Inventory, Purchasing

Honda Power Equipment Assembly Technician 09/2022-02/2023 2258 Long Dairy Rd. Graham, NC 27253 336-***-****

Teamwork for assembly of motorized equipment for manufacturing company Harris Teeter Accountant/Customer Service 04/2020-09/2022 1501 Horton Rd. Durham, NC 27705 919-***-****

Accounting, Financial Reporting for large grocery store corporation, assisted in all areas of need Speedway General Manager 12/2018-03/2020

1213 Martin Luther King Blvd. Chapel Hill, NC 27514 919-***-**** Human Resources, Profit and Loss, Food Service, Customer Service, Inventory, Purchasing Carolina Ale House Dining Room Manager 11/2014-12/2018 3911 Durham-Chapel Hill Blvd. Durham, NC 27707 919-***-**** General Staffing, Scheduling, Paperwork, Supervision, Customer Service, Inventory, Purchasing Kangaroo Express Store Manager 2011-2014

4 Locations – Now Circle K Elon, Burlington, Graham, Hillsborough Management Duties, Hiring, Supervision, sent to other stores to promote competency Education and Certifications

ECPI Virginia Beach, Virginia BA – Hospitality and Business Management Kent State University New Philadelphia, Ohio Justice Studies References available upon request

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