Human Resources Coordinator
Resume:
CHLOE REN
ABOUT ME
Process-driven Human Resources & Administrative
Assistant with 3 years of experience in labor relations, and a consistent record of advancement in HRIS management. Passionate about compelling HR projects that increase employee engagement and drive company culture and
business goals.
************@*****.***
San Francisco. San Jose.
EDUCATION WORK EXPERIENCE
KEX BURLINGAME
Human Resources Coordinator 2023/10 - Current
• Managed recruitment by posting jobs, screening resumes, scheduling interviews, and streamlining onboarding paperwork.
• Managed payroll processing and timely payment to employees.
• Maintained employee records and ensured compliance with company policies and labor laws.
• Assisted C-level in the performance management process and employee relations.
APPLE CUPERTINO
Employee Relations Clerk 2023/01 - 2023/03
• Optimized organizational efficiency by systematically filing paperwork and meticulously organizing documents.
• Contributed to data integrity and operational accuracy through proficient data entry and meticulous record-keeping.
• Supported daily operations with proactive office assistance to ensure smooth workflow and team productivity.
ASE US SUNNYVALE
Human Resources Assistant 2022/04 - 2022/12
• Leveraged ADP System proficiency to conduct comprehensive data research and supported diverse HR operations.
• Orchestrated seamless onboarding experiences, overseeing from offer letter presentation, I-9 Verification to meticulous employee data integration.
• Partnered with HR Manager to proactively suggest enhancements and audits of employee handbook, OSHA 300, IIPP Binders, and local labor laws.
BYTEDANCE REMOTE
Talent Requisition Coordinator 2021/03 - 2022/04
• Demonstrated exceptional organizational prowess to effectively prioritize and manage concurrent projects in a dynamic work environment.
• Maintained impeccable standards of accuracy, completeness, and punctuality across all facets of recruiting operations, ensuring seamless interview flow and talent requisition compliance.
• Played a pivotal role in optimizing interview pipeline and efficacy. Masters Degree in Film
Journalism
• University of Glasgow, 2010
• Scotland, UK
Masters Degree in Media and
Cultural Analysis
• Loughborough University, 2009
• England, UK
Bachelor Degree in English
• Capital Normal University, 2008
• Beijing, China
SKILLS
• ADP Workforce Now
• Trinet HRIS
• Kronos
• Payroll Processing
• Recruiting
• Greenhouse
• Applicant Track System
• Onboarding Process
• Data Entry
• Microsoft Office Suite
LANGUAGE
• Chinese
LEGAL STATUS
• Lawful Permanent Resident
ACHIEVEMENTS
• Established Applicant Tracking
System from zero basement
• Scheduled 180 interviews per
week generating 4 offers within
biweekly cycle
• Accurately processed 80
employees payrolls within 1st
month of employment
TRAINING: APHR 2023
CHLOE REN
Vess Technology March 2020 - March 2021
Human Resources Business Partner, Santa Clara County, CA
• Collaborated with business leaders to understand their goals and provide HR guidance that aligned with and supports business objectives, including workforce planning and talent management strategies.
• Addressed and resolved employee concerns, conducted investigations, and managed performance appraisal processes to ensure a productive and positive work environment.
• Developed and implemented training programs, career development plans, and succession planning initiatives to foster employee growth and retention within the organization. Jumpshot July 2019 - February 2020
Sales Development Representative, San Francisco, CA
• Achieved top sales prize in Q4 2019 for the highest ratio of scheduled meetings and qualified leads.
• Identified and qualified potential leads through research, cold calling, emailing, and social media outreach to build a robust sales pipeline.
• Developed relationships with prospective clients, understanding their needs and presenting relevant product or service solutions to generate interest.
• Worked closely with the sales and marketing teams to align strategies, share insights, and provide regular updates on lead status and conversion progress. Westfield Valley Fair (Louis Vuitton); Santana Row (Vera Bradley) August 2018 - July 2019 Client Advisor, Santa Clara County, CA
• Provided personalized customer service by understanding client needs, offering product recommendations, and ensuring an exceptional shopping experience to drive sales and build customer loyalty.
• Maintained an in-depth understanding of the boutique's product offerings, including features, benefits, and trends, to effectively communicate this information to clients and assist with informed purchasing decisions.
• Assisted with the presentation and organization of merchandise on the sales floor, monitored inventory levels, and coordinated with the management team to ensure product availability and optimal store appearance.
Digital Media Academy Summer Camp September 2017 - August 2018 Front Desk Administrator & International Student Coordinator, Santa Clara County, CA
• Greeted and assisted visitors, handled incoming calls, and responded to inquiries, providing excellent customer service and ensuring a positive first impression.
• Performed clerical tasks such as scheduling appointments, managing correspondence, maintaining records, and organizing office supplies to support smooth daily operations.
• Addressed and resolved customer issues or complaints in a timely and professional manner, escalating complex cases to the appropriate department when necessary. Forward by Copenhagen Fur (permanent full-time employee) January 2014 - December 2016 Account Executive, Beijing, China
• Led marketing strategy and public relations management. Fleishman Hillard (permanent full-time employee) February 2011 - January 2014 Account Executive, Beijing, China
• Managed public relations retainers and executed events for clients, including Omega Timepiece and Jewelry.
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