Customer Service Guest
Resume:
Mary Ammon
Native English and Fluent French Speaker
Chicago, IL 60626
********@*****.***
Work Experience
Multimedia Customer Service Agent
H&M - Chicago, IL
October 2022 to Present
Provides exceptional customer service by addressing inquiries, resolving issues, and demonstrating in- depth product knowledge
Guest Service Supervisor
Tricoci Salon & Spa - Geneva, IL
August 2022 to October 2022
Anticipated customer needs, resolved complaints, and drove retail sales Guest Service Representative
Tricoci Salon & Spa - Geneva, IL
July 2021 to August 2022
Serviced guests upon check-in and out, assisted in booking appointments, and marketed products Training Manager and Shift Lead
BIGGBY COFFEE - Saint Charles, IL
January 2021 to July 2021
Trained newly hired employees, supervised and supported all shift employees Beauty Advisor
Ulta Beauty - Geneva, IL
November 2019 to February 2020
Warmly greeted and graciously assisted customers in selecting and purchasing makeup, hair and skincare products
Education
Bachelor's Degree in French
Concordia University-Montreal - Montréal, QC
September 2018 to July 2019
French Study Abroad
Institut catholique de Paris - Paris
June 2017 to July 2017
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