Service Representative Customer

Jean Marc Borgelin

**** ********* **** *****, *****, FL 34761

+1-607-***-****

*****************@*****.***

Objectives:

Provide good customer care service, with work to keep and

increase customer satisfaction with every phone call.

Understands the importance of delivering the mission of a brand.

Experience:

03/2020 – 06/2023

Harte Hanks • Remote customer service Representative

for HBO program

Assistance customers with the general information about

the streaming service. Help with the subscription, the

payment and network troubleshooting.

07/2018 – 02/2020

Headway – Abt Associates • Remote telephone

Interviewer, surveys and market research on health and

health practices nationwide

02/2017 – 06/2018

Our Florida • Remote customer service Representative for

the Health Care Program

Provide information about program, assisting callers to

register or to process existing information on their cases,

process information in order to determine who is qualify for the program.

Education:

North Miami Beach Community College

2012-2015

Skills & Abilities

• Creativity

• Leadership

• Organization

• Problem solving

• Teamwork

• Learn fast

• Can work under pressure

• At Ease with computer

• Speak 3 languages

References:

Available upon request

Contact this candidate