Quality Assurance Scrum Master

PRATIK HEGDE

Phone Number: 609-***-**** Email: *********@*****.***

LinkedIn: https://www.linkedin.com/in/pratik-hegde/ PROFESSIONAL SUMMARY

• I am a Quality Assurance Engineer with 2+ years of experience with automation and manual tests. I have conducted automated tests using Selenium with Java incorporating testing frameworks such as Junit and TestNG. I have conducted back-end database tests using SQL, and I have conducted Web Service tests using Postman and SOAPUI. have excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment SKILLS

Programming Languages: Java, SQL, C++, Python, HTML, JavaScript

Computer Software/Tools: Selenium, Serenity BDD, Maven, Junit, TestNG, Postman, Jenkins, Cucumber, HP ALM, SOAPUI, Eclipse IDE, IntelliJ

Microsoft Suite: Excel, Word, PowerPoint, Visual Studio

Atlassian Suite: Jira, Bitbucket, Confluence

Other Skills/Tools: Professional Scrum Master I Certification, Test Procedures, Test Reports, Test Cases, AWS Cloud Computing and AWS IoT, Agile and Waterfall, Git and GitHub, GitLab, Gherkin, XML, JSON

Soft Skills: Analytical Skills, Collaborating, Attention to detail, Written and Verbal Communication Skills, Documentation

EXPERIENCE/PROJECTS

Quality Assurance Analyst 09/2024-Present

IXB Research and Development Warren, NJ

• Applied regression manual testing generating 20% more conclusive tests

• Participated in end-to-end and UAT testing, ensuring product quality

• Conducted Backend testing writing extensive SQL queries using MySQL

• Developed and executed test plans and protocols to institute product quality, resulting in a 15% increase in product reliability.

• Developed and improved existing support processes, including creation of documentation and test procedures

• Prepared test cases and test procedures for technical team review

• Conducted API testing using Postman

Quality Assurance Associate 08/2022-02/2024

Cognizant Technology Solutions Irving, TX

• Developed and executed test plans and protocols to institute product quality, resulting in a 15% increase in product reliability.

• Managed the development and maintenance of test environments, ensuring accurate and efficient testing, accelerating the rate at which the tests are processed by 30%

• Scripted bugs and defects using bug tracking software, enabling bug fixes and increasing the bugs detected by 20%

• Tracked and analyzed results of tests and worked closely with Software Developers and Analysts in an Agile environment to investigate and re-solve any issues or bugs.

• Involved in defining test automation strategy and test scenarios, created automated test cases, test plans and executed tests using Selenium WebDriver

• Conducted Backend testing writing extensive SQL queries.

• Performed and lead Agile ceremonies, including Sprint Reviews and Sprint Retrospectives Quality Assurance Analyst I 01/2022-07/2022

Switch Commerce Irving, TX

• Created test cases, test plans, tested API's, wrote test cases, executed code coverage, wrote automation scripts using Selenium and Java, executed database queries for testing purposes

• Analyzed product and process performance data to identify areas for improvement, leading to a 20% increase in production performance and a 10% reduction in waste.

• Scripted automation tests using JavaScript for Postman for a 30% more successful Webservice testing

• Performed Manual Testing for usability testing. Engaged in Manual Testing for Mobile and Web Applications

• Contributed in areas of technical documentation using Jira and actively collaborated with team in driving review and approval process.

• Performed different kinds of testing like Black Box, GUI, Functionality, Integration, Regression, Usability, System, User Acceptance and Back End Testing EDUCATION

Texas A&M University, College Station, TX 05/2020

Bachelor of Science in Electrical Engineering

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